Subject: Ticket Assigned - Conversation with Vino Boye ?
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 03 Jan 2023 18:25:52 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Vino Boye ? Vino Boye ?                    Hi           09:40 PM, 03rd Jan                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            09:40 PM, 03rd Jan                   MAX UAE whatsapp bot                    Hello Vino Boye ? , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            09:40 PM, 03rd Jan                     Vino Boye ?                    1           09:40 PM, 03rd Jan                   MAX UAE whatsapp bot                   Please enter your order number to continue.           09:40 PM, 03rd Jan                     Vino Boye ?                    9408467789           09:41 PM, 03rd Jan                   MAX UAE whatsapp bot                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP010323001285    You can also easily track your order from My Account > Order History.             09:41 PM, 03rd Jan                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             09:41 PM, 03rd Jan                     Vino Boye ?                    2           09:41 PM, 03rd Jan                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             09:41 PM, 03rd Jan                     Vino Boye ?                    1           09:41 PM, 03rd Jan                   MAX UAE whatsapp bot                   Please enter your email address           09:41 PM, 03rd Jan                     Vino Boye ?                    [email-masked]           09:41 PM, 03rd Jan                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           09:41 PM, 03rd Jan                     Vino Boye ?                    9408467789 I’m Expecting  my delivery today! What’s the status of it now?           09:43 PM, 03rd Jan                   Mohammed                   Hi Vino, Thank you for contacting MAX. I'm Tawfik. I will be happy to help you.           09:46 PM, 03rd Jan                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           09:47 PM, 03rd Jan                   Mohammed                   Could you please confirm if this is your correct mobile number +971561933990?           09:47 PM, 03rd Jan                     Vino Boye ?                    9408467789           09:48 PM, 03rd Jan                     Vino Boye ?                    Yes correct           09:48 PM, 03rd Jan                     Vino Boye ?                    Order number           09:48 PM, 03rd Jan                   Mohammed                   Please be assured as we have now escalated this issue to our concerned team to deliver your order ASAP           09:50 PM, 03rd Jan                     Vino Boye ?                    My question is will I receive my order today?           09:51 PM, 03rd Jan                     Vino Boye ?                    I spoke to them in the morning too           09:51 PM, 03rd Jan                     Vino Boye ?                    If it’s getting delayed Whts the Point of giving a date?           09:52 PM, 03rd Jan                   Mohammed                   We will check with our courier partner and get back to you soon enough, We appreciate your patience.           09:55 PM, 03rd Jan                   Mohammed                   Do you have any other inquiries that we can help with?           09:57 PM, 03rd Jan                     Vino Boye ?                    I’m traveling tonight           09:58 PM, 03rd Jan                     Vino Boye ?                    I want those items by today so how           09:58 PM, 03rd Jan                   Mohammed                   We will get back to you soon enough           10:03 PM, 03rd Jan                   Mohammed                   Do you have any other inquiries that we can help with?           10:08 PM, 03rd Jan                     Vino Boye ?                    Could you please give me a time frame           10:08 PM, 03rd Jan                     Vino Boye ?                    How long should I wait now           10:08 PM, 03rd Jan                   Mohammed                   Our concerned team will contact you to update you ASAP           10:12 PM, 03rd Jan                     Vino Boye ?                    Give me a time frame as I’m traveling tonight           10:12 PM, 03rd Jan                   Mohammed                   We will get back to you within 12 hours           10:17 PM, 03rd Jan                     Vino Boye ?                    ??           10:18 PM, 03rd Jan                   Mohammed                   Do you have any other inquiries that we can help with?           10:23 PM, 03rd Jan                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:25 PM, 03rd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5543439