Subject: Ticket Assigned - Conversation with Hi
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 03 Jan 2023 18:22:50 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hi Hi                    Bot:    Hi, welcome to Babyshop?  مرحبًا بك في بيبي شوب  Bot:  ✍️ Please enter your name Customer:  hi Bot:  Hi hi, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9408523842 Bot:   ? Congrats, your order is Placed   You can easily track your order from My Account > Order History.    During sales, your order may take longer to arrive.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  558190561            09:45 PM, 03rd Jan                     Hi                    Please           09:49 PM, 03rd Jan                   Mohammed                   Hi Dear, Thank you for contacting Babyshop. I'm Tawfik. I will be happy to help you.           09:50 PM, 03rd Jan                     Hi                    9408523842           09:52 PM, 03rd Jan                     Hi                    I'm waiting for this to deliver today but no one is calling for the delivery i only received calls from my relative today but not for any courier           09:53 PM, 03rd Jan                     Hi                    Then i received a message that they can't reach me and they will deliver it soon           09:54 PM, 03rd Jan                     Hi                    Why is this happening           09:55 PM, 03rd Jan                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           10:01 PM, 03rd Jan                   Mohammed                   Could you please confirm if this is your correct mobile number +971558190561?           10:01 PM, 03rd Jan                     Hi                    Yes           10:03 PM, 03rd Jan                     Hi                    This is not the first time I'm ordering from you           10:08 PM, 03rd Jan                   Mohammed                   Please be assured as we have now escalated this issue to our concerned team to deliver your order ASAP           10:09 PM, 03rd Jan                     Hi                    Please make sure to deliver today           10:09 PM, 03rd Jan                   Mohammed                   We will do our best soon enough, We appreciate your patience.           10:12 PM, 03rd Jan                     Hi                    Please make sure           10:14 PM, 03rd Jan                     Hi                    It's a baby essentials and we need it urgently           10:14 PM, 03rd Jan                   Mohammed                   Our concerned team will be in touch with you asap to assist you in resolving this concern.           10:18 PM, 03rd Jan                   Mohammed                   Do you have any other inquiries that we can help with?           10:20 PM, 03rd Jan                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:22 PM, 03rd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5543422