Subject: Ticket Assigned - Conversation with Rakesh
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 03 Jan 2023 18:02:29 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Rakesh Rakesh                    Hiii           09:24 PM, 03rd Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            09:24 PM, 03rd Jan                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            09:24 PM, 03rd Jan                     Rakesh                    1           09:24 PM, 03rd Jan                   Centrepoint UAE whatsapp bot                    Hello Rakesh , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            09:24 PM, 03rd Jan                     Rakesh                    1           09:25 PM, 03rd Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           09:25 PM, 03rd Jan                     Rakesh                    9408441678           09:25 PM, 03rd Jan                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC010223002691    You can also easily track your order from My Account > Order History.             09:25 PM, 03rd Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             09:25 PM, 03rd Jan                     Rakesh                    2           09:26 PM, 03rd Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             09:26 PM, 03rd Jan                     Rakesh                    1           09:26 PM, 03rd Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           09:26 PM, 03rd Jan                     Rakesh                    [email-masked]           09:26 PM, 03rd Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           09:26 PM, 03rd Jan                   Mohammed                   Hi Rakesh, Thank you for contacting Centrepoint. I'm Tawfik. I will be happy to help you.           09:34 PM, 03rd Jan                     Rakesh                    I want to know about my order no 9408441678           09:35 PM, 03rd Jan                     Rakesh                    Hlo           09:38 PM, 03rd Jan                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           09:41 PM, 03rd Jan                   Mohammed                   Could you please confirm if this is your correct mobile number +971588454506?           09:41 PM, 03rd Jan                     Rakesh                    0588454506 is my No           09:42 PM, 03rd Jan                     Rakesh                    Can I get my order delivery 2marrow evening after 5pm plz           09:43 PM, 03rd Jan                     Rakesh                    Plz snd my order delivery after 5 pm bocz morning I cant able to collect my delivery so plz....           09:49 PM, 03rd Jan                   Mohammed                   Please be assured as we have now escalated this issue to our concerned team to deliver your order ASAP           09:52 PM, 03rd Jan                   Mohammed                   Do you have any other inquiries that we can help with?           09:53 PM, 03rd Jan                     Rakesh                    K plz arrange delivery time after 5 pm to get           09:54 PM, 03rd Jan                   Mohammed                   We will get back to you soon enough, We appreciate your patience.           09:57 PM, 03rd Jan                     Rakesh                    K thanx           09:57 PM, 03rd Jan                   Mohammed                   Do you have any other inquiries that we can help with?           10:01 PM, 03rd Jan                     Rakesh                    No           10:01 PM, 03rd Jan                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:02 PM, 03rd Jan                     Rakesh                    Thanku           10:02 PM, 03rd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5543325