Subject: Ticket Assigned - Conversation with محمد الشحي
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 03 Jan 2023 17:44:30 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with محمد الشحي محمد الشحي                    1           09:22 PM, 03rd Jan                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            09:22 PM, 03rd Jan                   MAX UAE whatsapp bot                    Hello محمد الشحي , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            09:22 PM, 03rd Jan                     محمد الشحي                    1           09:22 PM, 03rd Jan                   MAX UAE whatsapp bot                   Please enter your order number to continue.           09:22 PM, 03rd Jan                     محمد الشحي                    9408627856           09:22 PM, 03rd Jan                   MAX UAE whatsapp bot                    Your order is on the way?   Processing   Track your order here:       You can also easily track your order from My Account > Order History.             09:22 PM, 03rd Jan                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             09:22 PM, 03rd Jan                     محمد الشحي                    3           09:23 PM, 03rd Jan                   MAX UAE whatsapp bot                    Hi محمد الشحي , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            09:23 PM, 03rd Jan                     محمد الشحي                    3           09:23 PM, 03rd Jan                   MAX UAE whatsapp bot                    Returned some items? Here's how your refund works?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Credit or Debit Card- Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    If your products have been cancelled, this is how your refund works?    Your refund will depend on your payment method.   Credit or Debit Card- Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   If your return and refund are taking a little longer, don't worry.?  We just need more time to process your returns during sales.    For more details, go to Returns Process and Returns Policy under Help Centre.            09:23 PM, 03rd Jan                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             09:23 PM, 03rd Jan                     محمد الشحي                    3           09:24 PM, 03rd Jan                   MAX UAE whatsapp bot                    Hi محمد الشحي , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            09:24 PM, 03rd Jan                     محمد الشحي                    2           09:24 PM, 03rd Jan                   MAX UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800629823 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            09:24 PM, 03rd Jan                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             09:24 PM, 03rd Jan                     محمد الشحي                    3           09:24 PM, 03rd Jan                   MAX UAE whatsapp bot                    Hi محمد الشحي , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            09:24 PM, 03rd Jan                     محمد الشحي                    5           09:24 PM, 03rd Jan                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           09:24 PM, 03rd Jan                     محمد الشحي                    hello           09:28 PM, 03rd Jan                     محمد الشحي                    1           09:28 PM, 03rd Jan                   Mohammed                   مرحبا محمد، معك محمد توفيق شكرا لتسوقك مع ماكس، كيف يمكنني مساعدتك           09:34 PM, 03rd Jan                     محمد الشحي                    هلا ولله اخوي ابغي اعرف متى بيوصل الطلب           09:36 PM, 03rd Jan                   Mohammed                   دقيقة من فضلك ليتم التحقق إبقى معنا           09:39 PM, 03rd Jan                     محمد الشحي                    تمام           09:39 PM, 03rd Jan                   Mohammed                   نعتذر منك على الازعاج الذي تسببنا به، سيتم رفع طلبك للجهات المعني للتحقق من شريك الشحن وتوصيل الطلب اليك في اسرع وقت ممكن           09:39 PM, 03rd Jan                     محمد الشحي                    انشالله           09:40 PM, 03rd Jan                   Mohammed                   هل لديك أي استفسار آخر يمكنني مساعدتك به؟            09:42 PM, 03rd Jan                     محمد الشحي                    لا شكرا           09:42 PM, 03rd Jan                   Mohammed                   كان من دواعي سروري مساعدتكم.            09:44 PM, 03rd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5543263