Subject: Ticket Assigned - Conversation with kanherkarsumridhi
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 03 Jan 2023 16:55:07 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with kanherkarsumridhi kanherkarsumridhi                    Hi           08:31 PM, 03rd Jan                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            08:31 PM, 03rd Jan                   MAX UAE whatsapp bot                    Hello Kanherkarsumridhi , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            08:31 PM, 03rd Jan                     kanherkarsumridhi                    1           08:31 PM, 03rd Jan                   MAX UAE whatsapp bot                   Please enter your order number to continue.           08:31 PM, 03rd Jan                     kanherkarsumridhi                    9408641881           08:31 PM, 03rd Jan                   MAX UAE whatsapp bot                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP010323001535    You can also easily track your order from My Account > Order History.             08:31 PM, 03rd Jan                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:31 PM, 03rd Jan                     kanherkarsumridhi                    2           08:32 PM, 03rd Jan                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:32 PM, 03rd Jan                     kanherkarsumridhi                    1           08:32 PM, 03rd Jan                   MAX UAE whatsapp bot                   Please enter your email address           08:32 PM, 03rd Jan                     kanherkarsumridhi                    [email-masked]           08:32 PM, 03rd Jan                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           08:32 PM, 03rd Jan                   Mohammed                   Hi Dear, Thank you for contacting MAX. I'm Tawfik. I will be happy to help you.           08:33 PM, 03rd Jan                     kanherkarsumridhi                    I ordered sneakers           08:33 PM, 03rd Jan                     kanherkarsumridhi                    For myself           08:33 PM, 03rd Jan                     kanherkarsumridhi                    It was showing that i will receive it today           08:34 PM, 03rd Jan                     kanherkarsumridhi                    But i have not yet received my product           08:34 PM, 03rd Jan                     kanherkarsumridhi                    I wanted it urgent today by 10 pm           08:34 PM, 03rd Jan                     kanherkarsumridhi                    As i have my company event for new year tommorow           08:34 PM, 03rd Jan                     kanherkarsumridhi                    Wht should  i do           08:34 PM, 03rd Jan                     kanherkarsumridhi                    No status i have           08:35 PM, 03rd Jan                     kanherkarsumridhi                    I placed order only because its showing in app get it by 3rd jan           08:36 PM, 03rd Jan                   Mohammed                   Please allow me a moment to check this for you.           08:39 PM, 03rd Jan                     kanherkarsumridhi                    Yes plz           08:40 PM, 03rd Jan                   Mohammed                   Could you please confirm if this is your correct mobile number +971507036354?           08:40 PM, 03rd Jan                     kanherkarsumridhi                    Yes           08:40 PM, 03rd Jan                     kanherkarsumridhi                    Its my mobile no           08:41 PM, 03rd Jan                   Mohammed                   We would like to inform you that your order is already out for delivery, our courier partner will contact you to deliver your order by today           08:44 PM, 03rd Jan                     kanherkarsumridhi                    Can you confirm me that i ll 100% receive           08:44 PM, 03rd Jan                     kanherkarsumridhi                    It           08:44 PM, 03rd Jan                     kanherkarsumridhi                    Today           08:44 PM, 03rd Jan                     kanherkarsumridhi                    Before 10 pm?           08:44 PM, 03rd Jan                     kanherkarsumridhi                    ??????           08:46 PM, 03rd Jan                     kanherkarsumridhi                    Its been out since morning 11:26 AM.  BUT I HAVE NOT RECEIVED           08:46 PM, 03rd Jan                   Mohammed                   We understand that this would be really frustrating for you, as you haven't received any update for your concern. Please consider this as a rare instance, rest assured our team is working on your issue, and will get back to you as soon as possible.           08:49 PM, 03rd Jan                   Mohammed                   Do you have any other inquiries that we can help with?           08:51 PM, 03rd Jan                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:54 PM, 03rd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5542986