Subject: Ticket Assigned - Conversation with Riyas
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 03 Jan 2023 16:48:46 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Riyas Riyas                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  riyas Bot:  Hi riyas, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9408445330 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP010223002345     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0569322604            08:31 PM, 03rd Jan                   Mohammed                   Hi Riyas, Thank you for contacting MAX. I'm Tawfik. I will be happy to help you.           08:31 PM, 03rd Jan                     Riyas                    Hai still i didnt get my delivary it supposed to delivar today           08:32 PM, 03rd Jan                     Riyas                    9408445330 order number           08:33 PM, 03rd Jan                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           08:33 PM, 03rd Jan                     Riyas                    Copy           08:33 PM, 03rd Jan                   Mohammed                   Could you please confirm if this is your correct mobile number +971569322604?           08:34 PM, 03rd Jan                     Riyas                    Yes           08:34 PM, 03rd Jan                     Riyas                    Correct           08:35 PM, 03rd Jan                     Riyas                    Hello           08:36 PM, 03rd Jan                     Riyas                    Hello  Tawfik are you still here           08:38 PM, 03rd Jan                     Riyas                    Hello           08:41 PM, 03rd Jan                     Riyas                    Start Again           08:41 PM, 03rd Jan                   Mohammed                   We sincerely apologize for any inconvenience caused,           08:44 PM, 03rd Jan                   Mohammed                   Please be assured as we have now escalated this issue to our concerned team to deliver your order ASAP           08:45 PM, 03rd Jan                   Mohammed                   Do you have any other inquiries that we can help with?           08:45 PM, 03rd Jan                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:48 PM, 03rd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5542948