Subject: Ticket Assigned - Conversation with ?Save Environment ???
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 02 Jan 2023 19:02:14 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ?Save Environment ??? ?Save Environment ???                    Hai..  Plz.update me....  Order # 9407079812  The order placed on 24th December 2022...  Aap status shows: processing..  Never happened this many days delay           10:42 PM, 02nd Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            10:42 PM, 02nd Jan                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            10:42 PM, 02nd Jan                     ?Save Environment ???                    1           10:42 PM, 02nd Jan                   Centrepoint UAE whatsapp bot                    Hello ?Save Environment ??? , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            10:42 PM, 02nd Jan                     ?Save Environment ???                    1           10:42 PM, 02nd Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           10:42 PM, 02nd Jan                     ?Save Environment ???                    9407079812           10:43 PM, 02nd Jan                   Centrepoint UAE whatsapp bot                    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.            10:43 PM, 02nd Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             10:43 PM, 02nd Jan                     ?Save Environment ???                    2           10:44 PM, 02nd Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             10:44 PM, 02nd Jan                     ?Save Environment ???                    1           10:44 PM, 02nd Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           10:44 PM, 02nd Jan                     ?Save Environment ???                    [email-masked]           10:45 PM, 02nd Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           10:45 PM, 02nd Jan                   Mohammed                   Hi Dear, Thank you for contacting us. I'm Tawfik. I will be happy to help you.           10:47 PM, 02nd Jan                     ?Save Environment ???                    Hai..  Plz.update me....  Order # 9407079812  The order placed on 24th December 2022...  Aap status shows: processing..  Never happened this many days delay           10:48 PM, 02nd Jan                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           10:52 PM, 02nd Jan                   Mohammed                   We sincerely apologize for any inconvenience caused,           10:52 PM, 02nd Jan                     ?Save Environment ???                    Ok           10:52 PM, 02nd Jan                   Mohammed                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             10:52 PM, 02nd Jan                     ?Save Environment ???                    ❤️           10:53 PM, 02nd Jan                   Mohammed                   Do you have any other inquiries that we can help with?           10:59 PM, 02nd Jan                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:01 PM, 02nd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5538657