Subject: Ticket Assigned - Conversation with Sujata
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 02 Jan 2023 17:34:20 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sujata Sujata                    Hii           09:13 PM, 02nd Jan                   MAX KW Whatsapp BOT                    Hello, welcome to Max!?   مرحبًا بك في ماكس            09:13 PM, 02nd Jan                   MAX KW Whatsapp BOT                    Hello Sujata , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            09:13 PM, 02nd Jan                     Sujata                    1           09:13 PM, 02nd Jan                   MAX KW Whatsapp BOT                   Please enter your order number to continue.           09:13 PM, 02nd Jan                     Sujata                    8408231907 I cant see any status today           09:14 PM, 02nd Jan                   MAX KW Whatsapp BOT                   Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number.           09:14 PM, 02nd Jan                   MAX KW Whatsapp BOT                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            09:14 PM, 02nd Jan                     Sujata                    1           09:14 PM, 02nd Jan                   MAX KW Whatsapp BOT                   Please enter your order number to continue.           09:14 PM, 02nd Jan                     Sujata                    8408231907           09:14 PM, 02nd Jan                   MAX KW Whatsapp BOT                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC1231220008225    You can also easily track your order from My Account > Order History.             09:14 PM, 02nd Jan                   MAX KW Whatsapp BOT                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             09:14 PM, 02nd Jan                     Sujata                    2           09:15 PM, 02nd Jan                   MAX KW Whatsapp BOT                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             09:15 PM, 02nd Jan                     Sujata                    1           09:15 PM, 02nd Jan                   MAX KW Whatsapp BOT                   Please enter your email address           09:15 PM, 02nd Jan                     Sujata                    [email-masked]           09:15 PM, 02nd Jan                   MAX KW Whatsapp BOT                   Please wait, our agent will be with you shortly. Thanks           09:15 PM, 02nd Jan                   Mohammed                   Hi Sujata, Thank you for contacting us. I'm Tawfik. I will be happy to help you.           09:17 PM, 02nd Jan                     Sujata                    8408231907           09:17 PM, 02nd Jan                     Sujata                    Noone called yet           09:17 PM, 02nd Jan                     Sujata                    Also nothing is showing in the status           09:18 PM, 02nd Jan                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           09:22 PM, 02nd Jan                   Mohammed                   Could you please confirm if this is your correct mobile number +96565547649?           09:23 PM, 02nd Jan                     Sujata                    Yes           09:23 PM, 02nd Jan                     Sujata                    Yes           09:23 PM, 02nd Jan                     Sujata                    Since morning same question           09:23 PM, 02nd Jan                     Sujata                    Noone called           09:23 PM, 02nd Jan                     Sujata                    It seems for this parcel one more day I have to be present at home..           09:24 PM, 02nd Jan                   Mohammed                   Please be assured as we have now escalated this issue to our concerned team to deliver your order ASAP           09:27 PM, 02nd Jan                   Mohammed                   Do you have any other inquiries that we can help with?           09:30 PM, 02nd Jan                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:34 PM, 02nd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5538326