Subject: Ticket Assigned - Conversation with Hi This Is Aisha Saqib
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 02 Jan 2023 17:16:28 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hi This Is Aisha Saqib Hi This Is Aisha Saqib                    Customer:  Yes Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi hi this is aisha saqib, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  4708404074 Bot:    Your order is on the way?    Track your order here:      You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            08:54 PM, 02nd Jan                     Hi This Is Aisha Saqib                    Ok           08:54 PM, 02nd Jan                   Mohammed                   Hi Aisha, Thank you for contacting us. I'm Tawfik. I will be happy to help you.           08:57 PM, 02nd Jan                     Hi This Is Aisha Saqib                    Hi I'm waiting how long now           08:57 PM, 02nd Jan                     Hi This Is Aisha Saqib                    Where is my order           08:57 PM, 02nd Jan                     Hi This Is Aisha Saqib                    It will be delivered today or not           08:57 PM, 02nd Jan                   Mohammed                   Could you please confirm if this is your correct mobile number +97431034675?           08:59 PM, 02nd Jan                     Hi This Is Aisha Saqib                    Yes           09:00 PM, 02nd Jan                     Hi This Is Aisha Saqib                    It's my number           09:00 PM, 02nd Jan                   Mohammed                   Please be assured as we have now escalated this issue to our concerned team to deliver your order ASAP           09:01 PM, 02nd Jan                     Hi This Is Aisha Saqib                    So I'm going to get it today?           09:01 PM, 02nd Jan                   Mohammed                   We will get back to you soon enough, We appreciate your patience.           09:04 PM, 02nd Jan                   Mohammed                   Do you have any other inquiries that we can help with?           09:06 PM, 02nd Jan                     Hi This Is Aisha Saqib                    I want to know m gonna get the order today or not ?           09:07 PM, 02nd Jan                   Mohammed                   We sincerely apologize for any inconvenience caused,           09:13 PM, 02nd Jan                   Mohammed                   We request you to please allow us some time so we can work on this and do the needful.           09:13 PM, 02nd Jan                   Mohammed                   Do you have any other inquiries that we can help with?           09:14 PM, 02nd Jan                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:16 PM, 02nd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5538257