Subject: Ticket Assigned - Conversation with Syed Yaseer
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 02 Jan 2023 16:58:42 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Syed Yaseer Syed Yaseer                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi syed yaseer, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  4708478318 Bot:    Your order is on the way?    Track your order here:      You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  070496062            08:47 PM, 02nd Jan                   Mohammed                   Hi Syed, Thank you for contacting us. I'm Tawfik. I will be happy to help you.           08:47 PM, 02nd Jan                     Syed Yaseer                    Hello Tawfikw           08:48 PM, 02nd Jan                     Syed Yaseer                    The order is not not delivered           08:48 PM, 02nd Jan                     Syed Yaseer                    It suppose to be delivered today           08:48 PM, 02nd Jan                   Mohammed                   Please be assured as we have now escalated this issue to our concerned team to deliver your order ASAP           08:49 PM, 02nd Jan                     Syed Yaseer                    Will that be done today?           08:50 PM, 02nd Jan                   Mohammed                   We will do our best soon enough, We appreciate your patience.           08:52 PM, 02nd Jan                     Syed Yaseer                    Please confirm if my order will be delivered today?           08:52 PM, 02nd Jan                   Mohammed                   We will escalate the issue ASAP, and our concerned team will contact you to update you the details           08:55 PM, 02nd Jan                   Mohammed                   Do you have any other inquiries that we can help with?           08:57 PM, 02nd Jan                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:58 PM, 02nd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5538182