Subject: Ticket Assigned - need esc
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 01 Jan 2023 16:58:39 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  need esc Hi                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi hi, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  7808308816 Bot:    ? Congrats, your order is Placed   You can easily track your order from My Account > Order History.    During sales, your order may take longer to arrive.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            08:49 PM, 01st Jan                   Mohammed                   Hi Dear, Thank you for contacting us. I'm Tawfik. I will be happy to help you.           08:50 PM, 01st Jan                     Hi                    Hello           08:50 PM, 01st Jan                     Hi                    I want to track my order           08:50 PM, 01st Jan                     Hi                    As it’s showing should be delivered today           08:51 PM, 01st Jan                     Hi                    Hi           08:52 PM, 01st Jan                     Hi                    Any response           08:52 PM, 01st Jan                   Mohammed                   Please allow me a moment to check this for you.           08:52 PM, 01st Jan                     Hi                    Ok           08:52 PM, 01st Jan                   Mohammed                   Please be assured as we have now escalated this issue to our concerned team to deliver your order ASAP           08:53 PM, 01st Jan                     Hi                    Tomorrow?           08:53 PM, 01st Jan                   Mohammed                   We will get back to you soon enough, We appreciate your patience.           08:54 PM, 01st Jan                     Hi                    Please let some call me           08:55 PM, 01st Jan                     Hi                    97333800968           08:55 PM, 01st Jan                     Hi                    +           08:55 PM, 01st Jan                   Mohammed                   Our concerned team will get in touch with you ASAP           08:55 PM, 01st Jan                   Mohammed                   Do you have any other inquiries that we can help with?           08:56 PM, 01st Jan                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:58 PM, 01st Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5533627