Subject: Ticket Assigned - Conversation with Nour khan
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 01 Jan 2023 16:23:05 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Nour khan Nour khan                    Hi i did order 2 days ago and it i received it is delivered and i didnt receive anything           11:39 AM, 28th Dec                   Babyshop UAE WhatsApp bot                    Hello, welcome to Babyshop!?   مرحبًا بك في بيبي شوب            11:39 AM, 28th Dec                   Babyshop UAE WhatsApp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            11:39 AM, 28th Dec                     Nour khan                    1           11:39 AM, 28th Dec                   Babyshop UAE WhatsApp bot                    Hello Nour Khan , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            11:39 AM, 28th Dec                     Nour khan                    1           11:39 AM, 28th Dec                   Babyshop UAE WhatsApp bot                   Please enter your order number to continue.           11:40 AM, 28th Dec                     Nour khan                    9407413581           11:40 AM, 28th Dec                   Babyshop UAE WhatsApp bot                    Thanks, your order is Delivered    If you haven't received your order yet or have only received a part of it, please reply 2 for assistance.   You can also easily track your order from My Account > Order History.            11:40 AM, 28th Dec                   Babyshop UAE WhatsApp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:40 AM, 28th Dec                     Nour khan                    2           11:40 AM, 28th Dec                   Babyshop UAE WhatsApp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:40 AM, 28th Dec                     Nour khan                    1           11:40 AM, 28th Dec                   Babyshop UAE WhatsApp bot                   Please enter your email address           11:40 AM, 28th Dec                     Nour khan                    [email-masked]           11:40 AM, 28th Dec                   Babyshop UAE WhatsApp bot                   Please wait, our agent will be with you shortly. Thanks           11:40 AM, 28th Dec                   Aya                   Dear Customer, I am Aya, thank you for contacting us. how may I help you today.           11:42 AM, 28th Dec                     Nour khan                    Hi i didnt receive my order           11:42 AM, 28th Dec                     Nour khan                    It is written delivered           11:42 AM, 28th Dec                   Aya                   please give me a minute to check.           11:43 AM, 28th Dec                   Aya                   وفقا لبياناتنا فقد تم توصيل الطلب بعد التواصل نمع حضرتم عبر الرقم +971522263046           11:44 AM, 28th Dec                   Aya                   بتاريخ 12/27/22 11:10 PM           11:44 AM, 28th Dec                   Aya                   According to our data, the order has been delivered after contacting you via the number +971522263046           11:44 AM, 28th Dec                     Nour khan                    No one called me           11:44 AM, 28th Dec                   Aya                   on  12/27/22 11:10 PM           11:45 AM, 28th Dec                     Nour khan                    No one called me and i didnt receive anything           11:45 AM, 28th Dec                   Aya                   Can you please check your family ?           11:45 AM, 28th Dec                     Nour khan                    My family is with me and no one received anything           11:45 AM, 28th Dec                     Nour khan                    I didnt receive           11:45 AM, 28th Dec                     Nour khan                    No one contacted me yesterday on this number and i didnt receive the package           11:47 AM, 28th Dec                   Aya                   We fully apologize for the inconvenience caused to you, this is definitely not the experience we hope you will have when shopping with us.           11:47 AM, 28th Dec                   Aya                   Please accept our full apologies for the inconvenience caused.  Please note that your request has been submitted to the concerned teams, and the necessary action will be taken as soon as possible, to ensure that this error is not repeated in the future.  You will also be contacted via our registered e-mail ([email-masked]).           11:47 AM, 28th Dec                   Aya                   Is there anything else may I assist you?           11:48 AM, 28th Dec                     Nour khan                    Thank you           11:48 AM, 28th Dec                   Aya                   It was my pleasure to assist you. Do not hesitate to contact us for any other inquiries. I wish you a happy day.           11:49 AM, 28th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5514674