Subject: Note Added - [#5518441] need esc
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Sat, 31 Dec 2022 11:27:26 +0000

Hi ,    Mohamed Kassem added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5518441    Subject:  need esc   Requester: User    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear Team , </div>
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<div class="MsoNormal">Kindly do the needful to sort it out , </div>
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<div class="MsoNormal" style="line-height:105%">Best Regards,</div>
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<div class="MsoNormal" style="line-height:105%">Mohamed Kassem</div>
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<div class="MsoNormal" style="line-height:105%">Senior Store Manager \ Al Rai - Kuwait</div>
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<div class="MsoNormal" style="line-height:105%">M +965 98001748</div>
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<span style="font-size:9.0pt;line-height:105%;color:black">E </span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:9.0pt;line-height:105%;color:#0563C1">[email-masked]</span></a><span style="font-size:9.0pt;line-height:105%;color:black"></span>
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<a href="http://www.homecentre.com/" rel="noreferrer"><span style="font-size:9.0pt;line-height:105%;color:black">homecentre.com</span></a><span style="font-size:9.0pt;line-height:105%;color:#323E4F"></span>
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<a href="../../../Local/Microsoft/Windows/INetCache/Content.Outlook/UW3RPMYE/madhu.docx" rel="noreferrer"><span style="color:blue;text-decoration:none"><img width="198" height="141" style="width:2.0625in;height:1.4687in" id="_x0000_i1029" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwODM3NTQxNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Fn6FOIPp7lMh5QAUEMP9y2DIFWroEpsCGkC0LU3Havc" data-id="2044008375416" alt="logo"></span></a><span style="color:#323E4F"></span>
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<span style='font-size:9.0pt;line-height:105%;font-family:"Times New Roman",serif;color:black'>FOLLOW US ON</span><span style="color:#323E4F"></span>
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<a href="http://www.facebook.com/Homecentrestores" rel="noreferrer"><span style='font-size:12.0pt;line-height:105%;font-family:"Times New Roman",serif;color:#5D6061;text-decoration:none'><img width="20" height="20" style="width:.2083in;height:.2083in" id="Picture_x0020_3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwODM3NTQxNywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.5RrREVe2hIHlRwUnSTVDjkApSZy45mxcxVXZUNT5-Zs" data-id="2044008375417"></span></a><a href="http://www.twitter.com/askhomecentre" rel="noreferrer"><span style='font-size:12.0pt;line-height:105%;font-family:"Times New Roman",serif;color:#5D6061;text-decoration:none'><img width="20" height="20" style="width:.2083in;height:.2083in" id="Picture_x0020_4" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwODM3NTQxOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.OPwc9BgSiPTCyx9ktzye47hlcyqth9VuAIIG8sVeIW8" data-id="2044008375418"></span></a><a href="https://www.youtube.com/user/Homecentrestore" rel="noreferrer"><span style='font-size:12.0pt;line-height:105%;font-family:"Times New Roman",serif;color:#5D6061;text-decoration:none'><img width="20" height="20" style="width:.2083in;height:.2083in" id="Picture_x0020_5" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwODM3NTQxOSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.p6q_NttecRynrf2IbIpCar4dfGnHhegEZ3OfmyQLd1c" data-id="2044008375419"></span></a><a href="https://instagram.com/homecentrestores" rel="noreferrer"><span style='font-size:12.0pt;line-height:105%;font-family:"Times New Roman",serif;color:#5D6061;text-decoration:none'><img width="20" height="20" style="width:.2083in;height:.2083in" id="Picture_x0020_6" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwODM3NTQyMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.eaZT9a7sjTqHgoNUvkMETR-CCRlmtb0zjrgqAy-7a_o" data-id="2044008375420"></span></a><span style="color:#323E4F"></span>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Homecentre &lt;[email-masked]&gt; <br>
<b>Sent:</b> Friday, December 30, 2022 8:57 PM<br>
<b>To:</b> Mohamed Kassem &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5518441] - need esc</div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,<br>
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Kindly any update us on the below, thank you for your help!<br>
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Regards,<br>
M.Murshed</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Thu, 29 Dec at 3:34 AM
<span class="separator">, Homecentre &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,<br>
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Order Number: 8407380732<br>
Store Code: HomeCentre40062<br>
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Order placed on Dec 26, 2022 and the order status is still showing Ready to ship. Kindly confirm if the order is available at the store, if so, please contact customer on +96555566085<br>
and ask them to collect their order.<br>
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Thank you for your help!<br>
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Regards,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Tawfik.</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5518441:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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