Subject: New Reply Received - Wrong item delivered
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 29 Dec 2022 19:13:25 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Wrong item delivered  Ticket comment <div dir="auto">Dear max <div dir="auto"><br></div>
<div dir="auto">Only one item of all delivery is wrong .</div>
<div dir="auto">The item name : textured collared top and checked pyjama set </div>
<div dir="auto">Size : medium  </div>
<div dir="auto"><br></div>
<div dir="auto"><br></div>
<div dir="auto">Thanks and best regards</div>
<div dir="auto"><br></div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, Dec 29, 2022, 1:38 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Ahmed,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div dir="ltr">​</div>
<div dir="ltr">We are truly sorry to hear that you have received a different item than the one you originally ordered from our website.</div>
<div dir="ltr">
<br>We sincerely apologize for any inconvenience caused however, we request you to please confirm with us how many items have you received wrong along with the full name of the items so that we can assist you accordingly with this.<br><br>We are looking forward to hear from you soon. Thank you for your help!</div>
</div>
<div dir="ltr">
<div><br></div>
<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box" dir="ltr">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Max </span>Support Team.</div>
</div>
</div>

	

</div></blockquote>
</blockquote></div>

Attachments :
1. <a href='https://helpae.maxfashion.com/helpdesk/attachments/2044008257188'>IMG-20221228-WA0016.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5518323