Subject: New Reply Received - need esc
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 29 Dec 2022 07:14:08 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  need esc  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/U4r1Ylq2Ahyy-D8DN04pog~~/AALN9wA~/RgRljnG8PVcDc3BjQgpjqjw-rWNXTWCnUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~" alt=""></div>
Dear team, <br>
<br>
<br>
The contact number has been updated on the system. <br>
<br>
We will proceed with the delivery accordingly once the order is received at our facility. <br>
<br>
<br>
Best regards, 
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Mohammad Al-Khateeb</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

<hr>
<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>29/12/2022 3:13 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#5518393] - need esc<br>
 
</div>
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div>Dear Sirs,</div>

<div>AWB: SD009550939</div>

<div>
<br>
The above shipment has not been delivered to the recipient yet. Please see the updated Address &amp; Phone number of the customer below:</div>

<div>New Address:</div>

<div>.</div>

<div>New Phone Number:</div>

<div>0507332404</div>

<div>Kindly arrange delivery of this shipment on a priority</div>

<div> </div>

<div>Regards,</div>

<div>Mohammad Tawfik</div>
<br>
</div>

<img width="1" height="1" alt="" src="http://click.netsuite.com/q/OfwpsCIY1KIEfVUTtjKnMQ~~/AALN9wA~/RgRljnG8PlcDc3BjQgpjqjw-rWNXTWCnUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5518393