Subject: New Reply Received - Re: Your return request has been cancelled
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 28 Dec 2022 18:28:18 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Re: Your return request has been cancelled  Ticket comment <div class="ydpfe62a5a5yahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:16px">
<div></div>
        <div dir="ltr">Hi All,</div>
<div dir="ltr"><br></div>
<div dir="ltr">The collection didn't come yet and the return order has been passed 2-5 business days. I received a phone call that the collection will be today at 1-3 pm but nobody show up. Please advise.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Thanks.</div>
<div><br></div>
        
        </div>
<div id="ydp4b809af3yahoo_quoted_3051108105" class="ydp4b809af3yahoo_quoted">
            <div style="font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:13px;color:#26282a">
                
                <div>
                    </div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tuesday, December 27, 2022 at 12:51:46 PM EST, saly samir &lt;[email-masked]&gt; wrote:
                
                </div>
<div><br></div>
                <div><br></div>
                <div><div id="ydp4b809af3yiv7105388585"><div>
<div style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:16px" class="ydp4b809af3yiv7105388585ydpcc3a2aa0yahoo-style-wrap">
<div></div>
        <div dir="ltr">Thanks for your reply.</div>
<div dir="ltr">Will be waiting for the collection and keep you posted.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Kind Regards,</div>
<div dir="ltr">Saly </div>
<div><br></div>
        
        </div>
<div id="ydp4b809af3yiv7105388585yqt49997" class="ydp4b809af3yiv7105388585yqt2695365588"><div id="ydp4b809af3yiv7105388585ydp3e091d9dyahoo_quoted_2400281916" class="ydp4b809af3yiv7105388585ydp3e091d9dyahoo_quoted">
            <div style="font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:13px;color:#26282a">
                
                <div>
                    On Monday, December 26, 2022 at 09:52:29 PM EST, Max &lt;[email-masked]&gt; wrote:
                </div>
                <div><br></div>
                <div><br></div>
                <div><div id="ydp4b809af3yiv7105388585ydp3e091d9dyiv0937528548"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
<div dir="ltr"><div dir="ltr">Hi Saly,</div></div>
<div dir="ltr">
<div><br></div>
<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div><br></div>
<div dir="ltr">We sincerely apologize for any inconvenience however, As we have checked, the return request has been already created for the item.</div>
<div dir="ltr"><br></div>
<div dir="ltr"> please note the courier partner may take up to 2- 5 business days to arrange the collection. They will contact you when arranging the collection with you.</div>
<div dir="ltr"> If the collection has still not been done after allowing that time please do get back to us and let us know, we will be happy to assist you further.</div>
<div><br></div>
<div>Thank you for shopping with us and have a great day! Stay Safe!</div>
<div dir="ltr"><br></div>
<div dir="ltr" style="margin-top:0px">Thank You,<div id="ydp4b809af3yiv7105388585ydp3e091d9dyiv0937528548yqtfd58119" class="ydp4b809af3yiv7105388585ydp3e091d9dyiv0937528548yqt9755029103">
<br><span style="color:rgb(0, 0, 0);font-family:-apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif, Color UI UI Color;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:left;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline !important">Max </span>
</div>Support Team.</div>
<div dir="ltr"><br></div>
</div>
</div>

	

<div id="ydp4b809af3yiv7105388585ydp3e091d9dyiv0937528548yqtfd22280" class="ydp4b809af3yiv7105388585ydp3e091d9dyiv0937528548yqt9755029103">

</div>
</div></div></div></div>
            </div>
        </div></div>
</div></div></div>
            
        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5509184