Subject: Ticket Assigned - Conversation with Anjuu Achpalia
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 16 Nov 2022 17:14:24 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Anjuu Achpalia Anjuu Achpalia                    Hi           09:05 PM, 16th Nov                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            09:05 PM, 16th Nov                   Centrepoint UAE whatsapp bot                    Hello Anjuu Achpalia , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            09:05 PM, 16th Nov                     Anjuu Achpalia                    1           09:05 PM, 16th Nov                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           09:05 PM, 16th Nov                     Anjuu Achpalia                    9400254734           09:05 PM, 16th Nov                   Centrepoint UAE whatsapp bot                    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.            09:05 PM, 16th Nov                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             09:05 PM, 16th Nov                     Anjuu Achpalia                    2           09:05 PM, 16th Nov                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             09:05 PM, 16th Nov                     Anjuu Achpalia                    1           09:05 PM, 16th Nov                   Centrepoint UAE whatsapp bot                   Please enter your email address           09:05 PM, 16th Nov                     Anjuu Achpalia                    [email-masked]           09:06 PM, 16th Nov                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           09:06 PM, 16th Nov                   Mohammed                   Hi Anjuu, Thank you for contacting us. I'm Tawfik. I will be happy to help you.           09:06 PM, 16th Nov                     Anjuu Achpalia                    Hi...this order was to ready for pickup today...but i havent got confirmation           09:07 PM, 16th Nov                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           09:09 PM, 16th Nov                   Mohammed                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             09:09 PM, 16th Nov                   Mohammed                   Do you have any other inquiries that we can help with?           09:11 PM, 16th Nov                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:13 PM, 16th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5281622