Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 16 Nov 2022 15:33:34 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Delivery  Ticket comment <div>My order was KWD11.49 because you offered free delivery at that day or otherwise i would have ordered for 13 KWD and refunded the rest.
</div>
<div>
<br>
</div>
<div id="ms-outlook-mobile-signature" dir="auto">
<span style="color:rgb(0, 0, 0);font-family:Calibri;font-size:small">Thanks and Regards,</span>
<div style="color:rgb(0, 0, 0);font-family:Calibri;font-size:small"> </div>
<div style="color:rgb(0, 0, 0);font-family:Calibri;font-size:small">
<div>Christian A. Shaanin</div>
<div>Managing Director</div>
<div>Heat Services Company</div>
<div> </div>
<div>
<a href="http://p.o.box/" style="color:rgb(0, 120, 212) !important" rel="noreferrer">P.O.Box</a><span> </span>7204</div>
<div>Fahaheel - Kuwait</div>
<div>Tel.:   00965-23919209/10</div>
<div><span style="color:inherit !important;background-color:inherit !important">Fax.  <span> </span><a href="tel:+96523919208" style="color:rgb(0, 120, 212)" rel="noreferrer">00965-23919208</a></span></div>
<div><span style="color:inherit !important;background-color:inherit !important">Mob.:<span> </span><a href="tel:+96599392927" style="color:rgb(0, 120, 212)" rel="noreferrer">00965-99392927</a><span> </span>( WhatsApp )</span></div>
</div>
<div style="color:rgb(0, 0, 0);font-family:Calibri;font-size:small"><span style="font-size:18pt;line-height:1.5"><strong><span style="text-decoration:underline">Join Us on</span></strong></span></div>
<span style="color:rgb(0, 0, 0);font-family:Calibri;font-size:small"><img alt="Image result for Small Instagram Logo" width="46" height="44" style="border: none; max-width: 100%; color: rgb(198, 134, 5); height: 44px !important; outline: none"><a title="facebook" href="https://www.facebook.com/HeatServiceCo/" target="_blank" style="color:rgb(0, 120, 212)" rel="noreferrer"><img alt="Image result for Small Facebook Icon" width="41" height="41" style="border: none; max-width: 100%; color: rgb(49, 82, 154); height: 41px !important; outline: none"></a></span>
</div>
<hr style="display:inline-block;width:98%">
<div id="divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" color="#000000"><b></b></font></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, November 16, 2022 6:31:02 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#5267287] - Delivery
</div>
<div> </div>

<div>
<div style="font-size:14px">
<div style="font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Christian,<br>
<br>
Thank you for reaching out to us and giving us the opportunity to serve you.<br>
<br>
We sincerely apologize for any inconvenience caused, <br>
<br>
As we have checked the screenshot shared by you, we can see that the free delivery is On orders above KWD 13 and your order was KWD 11.49.<br>
<br>
Feel free to get in touch if you need further assistance.<br>
<br>
Thank You,<br>
Centrepoint Support Team.</div>
</div>
</div>

</div>
</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5267287