Subject: Ticket Assigned - need esc
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 15 Nov 2022 20:11:02 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  need esc sam                    Customer:  Start Again Bot:  Would you like to still talk to one of our agent? Customer:  Yes            11:57 PM, 15th Nov                   Mohammed                   Hi Sam, Thank you for contacting us. I'm Tawfik. I will be happy to help you.           11:58 PM, 15th Nov                     sam                    8400139839           11:58 PM, 15th Nov                     sam                    When will it b ready pls           11:58 PM, 15th Nov                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:01 AM, 16th Nov                   Mohammed                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             12:02 AM, 16th Nov                   Mohammed                   Do you have any other inquiries that we can help with?           12:02 AM, 16th Nov                     sam                    Plz update the app for order tracking           12:03 AM, 16th Nov                     sam                    Pls update the app for order tracking           12:05 AM, 16th Nov                   Mohammed                   We will get back to you soon enough           12:05 AM, 16th Nov                     sam                    Thanks           12:05 AM, 16th Nov                   Mohammed                   Do you have any other inquiries that we can help with?           12:08 AM, 16th Nov                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:10 AM, 16th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5275054