Subject: New Reply Received - Re: Your refund is on its way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 15 Nov 2022 08:46:30 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div dir="auto">Dear Customer Care,</div>
<div dir="auto">                     Why is the refund taking so long!</div>
<div dir="auto">It's very sad that the refund amount is still not credited in our account.It is already Nov 15 th.According to you the refund was processed on the 5 th of October!!!It is more than  a month now since the refund process !!!We never expected this
 from Centre point !!!!</div>
<div dir="auto">                                   Suchitra Ganesh.</div>
<div dir="auto">  </div>
<div>
<br>
</div>
<div id="ms-outlook-mobile-signature" dir="auto">Get <a href="https://aka.ms/AAb9ysg" rel="noreferrer">
Outlook for Android</a>
</div>
<hr style="display:inline-block;width:98%">
<div id="divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" color="#000000"><b></b></font></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, November 15, 2022 5:49:13 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#5267335] - Re: Your refund is on its way
</div>
<div> </div>

<div>
<div style="font-size:14px">
<div style="font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Suchitra,<br>
<br>
Thank you for reaching out to us and giving us the opportunity to serve you.<br>
<br>
We would like to inform you that we have processed the refund of amount (AED 599) on (10/5/22) and the amount you paid online will be refunded back to your original payment method (Card number: 523926******6043) within 7- 14 working days.<br>
<br>
We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br>
<br>
</div>
</div>
<div dir="ltr" style="margin-top:0px; margin-bottom:1rem; box-sizing:border-box">
Thank You,<br style="box-sizing:border-box">
<span style="color:rgb(0,0,0); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; background-color:rgb(255,255,255); text-decoration-style:initial; text-decoration-color:initial; float:none; display:inline!important; box-sizing:border-box">Centrepoint </span>Support
 Team.</div>
</div>

</div>
</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5267335