Subject: RE: [#5220249] - need esc
From: "Hassan Amjad" <[email-masked]>
To: "'Centrepoint'" <[email-masked]>, <[email-masked]>
Date: Mon, 14 Nov 2022 14:41:17 +0400

Hi

we confirmed from customer she received her order,

But inside the parcel items are not completed 

Please check with packing team .

Regards,

Hassan 

 

From: Centrepoint [mailto:[email-masked]] 
Sent: Monday, November 14, 2022 1:54 PM
To: [email-masked]
Cc: [email-masked]; [email-masked]
Subject: Re: [#5220249] - need esc

@Hassan

On Mon, 7 Nov at 2:18 PM , Hassan Amjad <[email-masked] <mailto:[email-masked]> > wrote: 

Hi 

We received 1of1 item and delivered 1of1

And we confirmed from customer she received her order,

But inside the parcel items are not completed 

Regards,

Hassan 

 

From: Centrepoint [mailto:[email-masked]] 
Sent: Monday, November 7, 2022 10:39 AM
To: [email-masked] <mailto:[email-masked]> 
Cc: [email-masked] <mailto:[email-masked]> 
Subject: Re: [#5220249] - need esc 

@Hassan

On Mon, 7 Nov at 12:25 AM , Mohammad Tawfik <[email-masked] <mailto:[email-masked]> > wrote: 

Hi Team,

Problem Statement: Late Shipping
Order ID: 9593289174
Items ID: 162856423 , 162856425 

Assistance Required: Need Urgent Delivery
Issue Description: Customer placed order on 02 NOV and till now he/she has not received the order. As per the hybris the order status is ready to be shipped/shipped.
Customer is chasing us for his/her order so we request you to expedite the delivery date asap.

Regards,

Tawfik.

5220249:1125156 

5220249:1125156