Subject: Ticket Assigned - Conversation with hamda
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 13 Nov 2022 18:31:12 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hamda hamda                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  hamda Bot:  Hi hamda, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9595123495 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=48415049115     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +971581474552            10:08 PM, 13th Nov                     hamda                    Ok           10:09 PM, 13th Nov                   Mohammed                   Hi Hamda, Thank you for contacting us. I'm Tawfik. I will be happy to help you.           10:16 PM, 13th Nov                   Mohammed                   Could you please confirm if this is your correct mobile number +971581474552?           10:20 PM, 13th Nov                     hamda                    Yes it's correct           10:22 PM, 13th Nov                   Mohammed                   Please be assured as we have now escalated this issue to our concerned team to deliver your order ASAP           10:24 PM, 13th Nov                     hamda                    Okay           10:25 PM, 13th Nov                   Mohammed                   Do you have any other inquiries that we can help with?           10:27 PM, 13th Nov                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:30 PM, 13th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5260622