Subject: New Reply Received - Re: Thank you for collecting your order
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 12 Nov 2022 14:11:27 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Re: Thank you for collecting your order  Ticket comment <div dir="auto">Can you please update on this </div>
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<div>On Fri, 11 Nov 2022 at 9:28 PM Malliga Venkatesh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Hi team,</div>
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<div dir="auto">Please find the attached image for the damaged product. Zipper is damaged.</div>
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<div dir="auto">Regards, </div>
<div dir="auto">Malliga Subbaiah <div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNDcwOTQzMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.thdy-tRsEi0OuWSzdyXX5mhleK_OQdInnxOunlwLbjw" data-id="2044004709430" style="width:812px;max-width:100%"></div>
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<div dir="ltr" class="gmail_attr">On Fri, 11 Nov 2022 at 5:19 AM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5231521</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="ltr">Mohammad Tawfik : </div>
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<div dir="ltr"><div dir="ltr">Hi Malliga,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for any inconvenience caused however, we request you to please share with us an image of the damaged item so that we can investigate further and assist you accordingly with this.<br><br>We are looking forward to hear from you soon. Thank you for your help!<br>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box" dir="ltr">Thank You,<br style="box-sizing:border-box"><span>Centrepoint </span>Support Team.</div>
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<div style="font-size:12.8px">Regards,</div>
<div style="font-size:12.8px">Malliga Subbaiah</div>
<div style="font-size:12.8px"><a href="tel:+974%203315%207075" style="color:rgb(17,85,204)" target="_blank" rel="noreferrer">+974 33157075</a></div>
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<div style="font-size:12.8px">Regards,</div>
<div style="font-size:12.8px">Malliga Subbaiah</div>
<div style="font-size:12.8px"><a href="tel:+974%203315%207075" style="color:rgb(17,85,204)" target="_blank" rel="noreferrer">+974 33157075</a></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5231521