Subject: Ticket Assigned - Conversation with ????
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 11 Nov 2022 17:41:22 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ???? ????                    Why you guys still cheating customers           09:13 PM, 11th Nov                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            09:13 PM, 11th Nov                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            09:13 PM, 11th Nov                     ????                             09:13 PM, 11th Nov                   MAX UAE whatsapp bot                   Sorry, that doesn't seem to be correct.?‍♂️ Would you like to try again?           09:13 PM, 11th Nov                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            09:13 PM, 11th Nov                     ????                    1           09:14 PM, 11th Nov                   MAX UAE whatsapp bot                    Hello ???? , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            09:14 PM, 11th Nov                     ????                    1           09:14 PM, 11th Nov                   MAX UAE whatsapp bot                   Please enter your order number to continue.           09:14 PM, 11th Nov                     ????                    3           09:14 PM, 11th Nov                   MAX UAE whatsapp bot                   Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number.           09:14 PM, 11th Nov                   MAX UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            09:14 PM, 11th Nov                     ????                    1           09:14 PM, 11th Nov                   MAX UAE whatsapp bot                   Please enter your order number to continue.           09:14 PM, 11th Nov                     ????                    2           09:14 PM, 11th Nov                   MAX UAE whatsapp bot                   Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number.           09:14 PM, 11th Nov                   MAX UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            09:14 PM, 11th Nov                     ????                    2           09:14 PM, 11th Nov                   MAX UAE whatsapp bot                    Hello ???? , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            09:14 PM, 11th Nov                     ????                    3           09:14 PM, 11th Nov                   MAX UAE whatsapp bot                    Returned some items? Here's how your refund works?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Credit or Debit Card- Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    If your products have been cancelled, this is how your refund works?    Your refund will depend on your payment method.   Credit or Debit Card- Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   If your return and refund are taking a little longer, don't worry.?  We just need more time to process your returns during sales.    For more details, go to Returns Process and Returns Policy under Help Centre.            09:14 PM, 11th Nov                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             09:14 PM, 11th Nov                     ????                    2           09:15 PM, 11th Nov                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             09:15 PM, 11th Nov                     ????                    1           09:15 PM, 11th Nov                   MAX UAE whatsapp bot                   Please enter your email address           09:15 PM, 11th Nov                     ????                    [email-masked]           09:15 PM, 11th Nov                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           09:15 PM, 11th Nov                     ????                    Why you still cheating customers           09:16 PM, 11th Nov                     ????                             09:16 PM, 11th Nov                   Mohammed                   Hi Riaz, Thank you for contacting us. I'm Tawfik. I will be happy to help you.           09:17 PM, 11th Nov                     ????                    You guys still cheating customera           09:17 PM, 11th Nov                     ????                    Always show BUY1GET1           09:18 PM, 11th Nov                     ????                    when add 2 piece my cart become empty           09:18 PM, 11th Nov                     ????                    Trying this for last 4days           09:18 PM, 11th Nov                     ????                    You can check my complaint also           09:19 PM, 11th Nov                     ????                    If you guys dnt have stock remove that           09:19 PM, 11th Nov                     ????                    Last 5 days it showing offer but can't add more than one piece           09:20 PM, 11th Nov                     ????                    Are u there           09:20 PM, 11th Nov                     ????                    Or vanish mr. tawfik           09:20 PM, 11th Nov                     ????                             09:21 PM, 11th Nov                     ????                    When selected 2           09:21 PM, 11th Nov                     ????                             09:21 PM, 11th Nov                     ????                    Showing start shopping           09:21 PM, 11th Nov                   Mohammed                   We sincerely apologize for any inconvenience caused,           09:21 PM, 11th Nov                     ????                    Good app           09:21 PM, 11th Nov                     ????                    You can check my. Complaints i registered on wednesday           09:22 PM, 11th Nov                   Mohammed                   Please allow me a moment to check this for you.           09:22 PM, 11th Nov                     ????                    Why you guys are cheating           09:22 PM, 11th Nov                     ????                    ?           09:22 PM, 11th Nov                     ????                             09:25 PM, 11th Nov                   Mohammed                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             09:25 PM, 11th Nov                     ????                    Last 5 days i am working on it           09:26 PM, 11th Nov                     ????                    Always show BUY1GET1           09:26 PM, 11th Nov                     ????                    Its not working           09:26 PM, 11th Nov                     ????                    I. Need that two piece           09:26 PM, 11th Nov                     ????                    Its like cheating           09:26 PM, 11th Nov                     ????                    Last Wednesday also your agent raised my complaints and there is no follow up or no one is contacted me           09:27 PM, 11th Nov                   Mohammed                   We sincerely apologize for any inconvenience caused however, We will check with our TECH team and get back to you soon enough           09:31 PM, 11th Nov                   Mohammed                   Do you have any other inquiries that we can help with?           09:31 PM, 11th Nov                     ????                    So when i will get that product           09:32 PM, 11th Nov                     ????                    I need that on urgent basis           09:32 PM, 11th Nov                     ????                    Since Wednesday no one is contacted me           09:32 PM, 11th Nov                     ????                    Tell your tech team to add two piece in my cart           09:33 PM, 11th Nov                     ????                    And i will proceed checkout           09:33 PM, 11th Nov                   Mohammed                   We will get back to you soon enough           09:38 PM, 11th Nov                   Mohammed                   Do you have any other inquiries that we can help with?           09:38 PM, 11th Nov                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:40 PM, 11th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5247639