Subject: Ticket Assigned - Sorry, your order number 8195035173 was not processed. Hi John Samuel, we were unable to complete your purchase at this time. Please note, no amount has been deducted from your card.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 11 Nov 2022 16:24:30 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Sorry, your order number 8195035173 was not processed. Hi John Samuel, we were unable to complete your purchase at this time. Please note, no amount has been deducted from your card.  Hi Good evening 
In response to your mail stating,

Sorry, your order number 8195035173 was not processed.
Hi John Samuel, we were unable to complete your purchase at this time. Please note, no amount has been deducted from your card.

But I got sms from back stating 

Debit from A/C #8130 for 34.310 KWD LANDMARK CENTRAL MARKEK. 
Kindly look into this issue and rectify thanks
 I have enclosed by ABK bank app statement as proof that the amount has been deducted from my card thanks

Sent from my iPhone
 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5246739