Subject: New Reply Received - Re: Order: 9594419941.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 10 Nov 2022 05:07:39 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Re: Order:  9594419941.  Ticket comment <div dir="ltr">
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<div class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small;color:rgb(68,68,68)">Hi,</div>
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<div class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small;color:rgb(68,68,68)">The rod holding the plates from the stand is not included in the order - and that is why I reached out to you, cos I do not have time to otherwise waste.</div>
<div class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small;color:rgb(68,68,68)"><br></div>
<div class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small;color:rgb(68,68,68)">Not sure what you have checked, but please check again, and ensure that the rods are sent to me or replace with a new product immediately. </div>
<div class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small;color:rgb(68,68,68)"><br></div>
<div class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small;color:rgb(68,68,68)">Alternatively happy to cancel the order, and you can collect the item back - but please confirm as this was meant to gift for a friend tomorrow so I need it today. </div>
<div class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small;color:rgb(68,68,68)"><br></div>
<div class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small;color:rgb(68,68,68)">Feel free to call me so I can explain better. </div>
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<div dir="ltr"><font color="#000000"><font><span style="background-color:rgb(255,255,255)"><b>Harshita Dakoju</b></span><br></font>+971 50 4222 363</font></div>
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<div>On Wed, 9 Nov 2022 at 21:12, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr"><div dir="ltr">Hi Harshita,<br><br>We apologize for the inconvenience caused.<br> <br>After checking your order, we found out that your order has been delivered completely.<br> <br>If you still believe that the item is missing please contact us again.<br> <br>Please feel free to contact us if you have any further questions.<br>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box" dir="ltr">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;box-sizing:border-box;display:inline'>Centrepoint </span>Support Team.</div>
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