Subject: Re: [#5220110] - need esc
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 07 Nov 2022 06:48:24 +0000

Dear Team ,  We didn’t  find any record in FarEye for the below mentioned order number ,kindly update us with correct details for further enquiry .   
                           
                            On
                            Sun, 6 Nov at 11:28 PM
                            ,  Mohammad Tawfik <[email-masked]>  wrote:
                              
 Hi Team,  Problem Statement: Late Shipping C&C Order Date : Oct 29, 2022 Order ID: 9592631717 Assistance Required: Need Urgent Delivery Issue Description: Customer placed order on 29 oct and till now he/she has not received the order. As per the hybris the order status is ready to be shipped/shipped. Customer is chasing us for his/her order so we request you to expedite the delivery date asap.  Regards, 
 Tawfik.