Subject: New Reply Received - Re: Your payment is being processed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 05 Nov 2022 20:57:00 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Re: Your payment is being processed  Ticket comment <div dir="auto">Hi centrepoint</div>
<div dir="auto">I didn’t get back my credit note amount, once I tried for same credit note number it’s mentioned cannot redeme. Please do the needful</div>
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<div dir="auto">055-9275187</div>
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<div>On Sun, 6 Nov 2022 at 12:53 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Asim,<br><br>Thank you for shopping with us.<br><br>We'd like to confirm you that order has not been placed successfully as the payment from your credit card used has been unsuccessful.<br><br>Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the card issuing bank.<br><br>If a transaction is not captured, it will be reversed back to the card. You can also contact your bank to confirm the same information.<br>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Also we would like to inform you that Shukran points already reflected back to your account.</div>
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<br>Do place a new order again with us so we will be able to confirm &amp; deliver it you.<br><br>Feel free to get in touch with us for further assistance.<br>
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<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></div>
<div style='margin-top:0px;margin-bottom:1rem;box-sizing:border-box;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif' dir="ltr">Thank You,<br style="box-sizing:border-box"><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;float:none;box-sizing:border-box;display:inline!important;background-color:rgb(255,255,255);color:rgb(0,0,0)'>Centrepoint </span>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5214425