Subject: New Reply Received - wrong item sent
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 25 Dec 2022 19:40:45 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  wrong item sent  Ticket comment <div dir="auto">Hello, i would like to still receive the original wrapping paper i ordered, although the amount was already refunded, can it be exchanged?</div>
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<div>On Sun, 25 Dec 2022 at 6:19 PM Shaikha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Good Evening i have ordered (2  happy birthday print gift wrap) in which the items have arrived but was incorrect, i tried opening one of them just to check but the other one is still packaged. <div dir="auto">
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNzk1NDI2MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Jd-JraCOGu23zrJZOOwyx0SAJJDb_k34wzZip6oehJ4" data-id="2044007954262" style="width:621px;max-width:100%"></div>
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<div dir="auto">this is what i received but i ordered this,</div>
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<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNzk1NDI2MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.EX4HAGsJBIxKxl3QfYPJk9pS8jc7uHFJdLL8qPFB2c8" data-id="2044007954261" style="width:462px;max-width:100%"></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5504376