Subject: New Reply Received -
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 25 Dec 2022 12:41:47 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.    Ticket comment <div>Dear Centrepoint support,</div>
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<div>Sorry as we were out of city we could not accept your call.</div>
<div>Please reopen this support case.. as our issue has not been resolved.</div>
<div>0529179874 is my number. Please send this package by tomorrow morning after 12pm.</div>
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<div>Thanks<br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPad</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Saturday, December 24, 2022, 2:20 AM, Centrepoint &lt;[email-masked]&gt; wrote:</div>
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<div id="yiv4794980902"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5490615</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<span>-</span>-</div>
<div dir="ltr">Mohammad Tawfik : </div>
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<div dir="ltr">Hi Hina,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br> <br>We sincerely apologize for any inconvenience caused to you.<br><br>We would like to inform you that our courier partner tried to contact you on +971529179874 thrice on but got rejected from your end</div>
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<div dir="ltr">Could you please confirm if this is your correct mobile number +971529179874?</div>
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<div>We are looking forward to hear from you soon. Thank you for your help!<br><br>
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<div dir="ltr" style="margin-top:0px">Thank You,<br style=""><span style="color:rgb(0, 0, 0);font-family:-apple-system, BlinkMacSystemFont,">Centrepoint </span>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5490615