Subject: New Reply Received - Re: Your return request has been cancelled
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 19 Dec 2022 06:22:41 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Re: Your return request has been cancelled  Ticket comment <div dir="auto">They cantact me and said i ll come for collection but they didnt come whose problem, its not at all acceptable... I had a very bad experience since i m a regular customer to centerpoint. I was highly disappointed with ur team.<div dir="auto"><br></div>
<div dir="auto">Please do help me to shortout the issues</div>
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<div dir="auto">As i suppose to return few products which i m not satisfied with...</div>
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<div dir="auto">Please do the needful</div>
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<div dir="auto">Thanks</div>
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<div dir="auto">Vani</div>
<div dir="auto">0526423726</div>
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<div>On Sun, 18 Dec 2022, 12:26 am Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Kalai,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for any inconvenience however, As we can see, a new return request has been already created for the items.</div>
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<div dir="ltr">please note the courier partner may take up to 2-5 business days to arrange the collection. They will contact you on the following contact number when arranging the collection with you: (+971526423726). If the collection has still not been done after allowing that time please do get back to us and let us know, we will be happy to assist you further.<br><br>
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<div dir="ltr">We thank you for your understanding and cooperation.<br><br>Feel free to get in touch with us for further assistance.</div>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box" dir="ltr">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Centrepoint </span>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5474581