Subject: New Reply Received - Return Collected Whats Next
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 17 Dec 2022 01:38:06 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Return Collected Whats Next  Ticket comment <div>Well you said to wait for refund processing and it'll take up to 2 weeks so how am i supposed to consider the issue resolved before then.
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<div>From: Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, December 16, 2022 8:21:15 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Return Collected Whats Next
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5463073</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<span>-</span>-</div>
<div dir="ltr">Mohammad Tawfik : </div>
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<div dir="ltr">Hi Nayeer,<br>
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Thank you for reaching out to us and giving us the opportunity to serve you.<br>
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We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.<br>
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Once the refund is processed the amount you paid online will be refunded back to your original payment method within 7-14 working days.<br>
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We thank you for your understanding and cooperation.<br>
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Feel free to reach out to us if you need any further assistance.<br>
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Thank You,<br style="box-sizing:border-box">
<span style="color:rgb(0,0,0)">Max </span>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5463073