Subject: Ticket Assigned - need esc
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 16 Dec 2022 17:12:35 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  need esc rose anne delos santos                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi rose anne delos santos, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800629823 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            09:00 PM, 16th Dec                   Mohammed                   Hi Rose, Thank you for contacting us. I'm Tawfik. I will be happy to help you.           09:00 PM, 16th Dec                     rose anne delos santos                    For Return Order#9404779400           09:01 PM, 16th Dec                     rose anne delos santos                    Follow up, no one picked up it yet its been a week           09:01 PM, 16th Dec                     rose anne delos santos                    0522486557           09:02 PM, 16th Dec                     rose anne delos santos                    my number           09:02 PM, 16th Dec                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           09:03 PM, 16th Dec                   Mohammed                   We sincerely apologize for any inconvenience caused,           09:05 PM, 16th Dec                   Mohammed                   Please be assured as we have now escalated this issue to our concerned team to collect the item ASAP           09:05 PM, 16th Dec                   Mohammed                   Do you have any other inquiries that we can help with?           09:08 PM, 16th Dec                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:12 PM, 16th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5470963