Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 12 Dec 2022 16:59:48 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Help me exchange the piece which is a size issue. I had bought two bras in the size 38 and 40. The irony is that the bigger size doesn’t fit so I want to exchange it please.</div>
<div dir="auto"><br></div>
<div dir="auto">Thanks </div>
<div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 11 Dec 2022 at 10:21 PM Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5444164</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr"><br></div>
<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5444164<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
<div dir="ltr">
<span>-</span>——</div>
<div dir="ltr">Mohammad Tawfik : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr"><div dir="ltr">Hi Rachel,<br><br>Thank you for getting in touch with us.<br> <br>Please provide us with your exact order number so we can further assist you.<br> <br>We look forward to hearing from you.<br>
</div></div>
<div dir="ltr">
<div><br></div>
<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box" dir="ltr">Thank You,<br style="box-sizing:border-box"><span>Splash </span>Support Team.</div>
</div>
</div>
<div></div>
<div><br></div>
<br>

</div></blockquote>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr"><div><div dir="ltr">
<div><table border="0" cellpadding="0" cellspacing="0" style="margin:0px;padding:0px;border:0px;outline:0px;font-size:14px;font-family:proxima-nova-1,proxima-nova-2,Tahoma,Helvetica,Verdana,sans-serif;vertical-align:baseline;border-spacing:0px;color:rgb(51,51,51);line-height:18.2000007629395px"><tbody style="margin:0px;padding:0px;border:0px;outline:0px;font-weight:inherit;font-style:inherit;font-family:inherit;vertical-align:baseline">
<tr style="margin:0px;padding:0px;border:0px;outline:0px;font-weight:inherit;font-style:inherit;font-family:inherit;vertical-align:baseline"><td style="padding:0px;border:0px;outline:0px;font-style:inherit;font-size:0px;font-family:inherit;vertical-align:baseline;width:auto;height:30px"> </td></tr>
<tr style="margin:0px;padding:0px;border:0px;outline:0px;font-weight:inherit;font-style:inherit;font-family:inherit;vertical-align:baseline"><td style="padding:0px;border:0px;outline:0px;font-style:inherit;font-family:inherit;vertical-align:baseline;width:auto"><div style="margin:0px;padding:0px;border:0px;outline:0px;font-weight:inherit;font-style:inherit;font-family:inherit;vertical-align:baseline;line-height:0">
<a href="http://about.me/SylviaRachel?promo=email_sig" style="margin:0px;padding:0px;border:0px;outline:0px;font-weight:inherit;font-style:inherit;font-family:inherit;vertical-align:baseline;color:rgb(43,130,173);text-decoration:none;display:inline-block" target="_blank" rel="noreferrer"></a><table border="0" cellpadding="0" cellspacing="0" style="margin:0px;padding:0px;border:0px;outline:0px;font-weight:inherit;font-style:inherit;font-family:inherit;vertical-align:baseline;border-spacing:0px"><tbody style="margin:0px;padding:0px;border:0px;outline:0px;font-weight:inherit;font-style:inherit;font-family:inherit;vertical-align:baseline"><tr style="margin:0px;padding:0px;border:0px;outline:0px;font-weight:inherit;font-style:inherit;font-family:inherit;vertical-align:baseline">
<td align="left" style="padding:0px;border:0px;outline:0px;font-style:inherit;font-family:inherit;vertical-align:top;width:107px;line-height:1">
<img alt="--" width="0" height="0" style="margin:0px;padding:0px;border:0px;outline:0px;font-weight:inherit;font-style:inherit;font-family:inherit;vertical-align:baseline;display:block;width:0px;height:0px;overflow:hidden"><div style="margin:0px;padding:0px;border:0px;outline:0px;font-weight:inherit;font-style:inherit;font-family:inherit;vertical-align:baseline"><img src="http://d3mod6n032mdiz.cloudfront.net/thumb2/s/y/l/sylviarachel/sylviarachel-105x70.jpg" alt="" width="105" height="70" style="margin:0px;padding:0px;border:1px solid rgb(238,238,238);outline:0px;font-weight:inherit;font-style:inherit;font-family:inherit;vertical-align:baseline;display:block"></div>
</td>
<td style="padding:0px;border:0px;outline:0px;font-style:inherit;font-size:0px;font-family:inherit;vertical-align:baseline;width:10px"> </td>
<td align="left" style="padding:0px 0px 3px;border:0px;outline:0px;font-style:inherit;font-family:inherit;vertical-align:bottom;width:auto;line-height:1">
<div style="margin:0px;padding:0px;border:0px;outline:0px;font-weight:bold;font-style:inherit;font-size:18px;font-family:proxima-nova-1,Proxima-Nova,Helvetica,Arial,sans-serif;vertical-align:baseline;color:rgb(51,51,51)">Rachel Sylvia</div>
<div style="margin:1px 0px 0px;padding:0px;border:0px;outline:0px;font-weight:inherit;font-style:inherit;font-size:12px;font-family:proxima-nova-1,Proxima-Nova,Helvetica,Arial,sans-serif;vertical-align:baseline">
<img alt="http://" width="0" height="0" style="margin:0px;padding:0px;border:0px;outline:0px;font-weight:inherit;font-style:inherit;font-family:inherit;vertical-align:baseline;display:block;width:0px;height:0px;overflow:hidden">about.me/SylviaRachel</div>
</td>
</tr></tbody></table> 				</div></td></tr>
<tr style="margin:0px;padding:0px;border:0px;outline:0px;font-weight:inherit;font-style:inherit;font-family:inherit;vertical-align:baseline"><td style="padding:0px;border:0px;outline:0px;font-style:inherit;font-size:0px;font-family:inherit;vertical-align:baseline;width:auto;height:20px"> </td></tr>
</tbody></table></div>
<b><i><font color="#663366">Lord the Saviour be with you!!!</font></i></b>
</div></div></div></div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5444164