Subject: Ticket Assigned - Re: We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 09 Dec 2022 16:34:29 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request.
 Please advise if I can return the item back tomorrow,  Saturday from the store where I've collected it i.e. from Sahara Mall.

Sent from Yahoo Mail on Android 
 
  On Fri, 9 Dec 2022 at 20:10, Centrepoint<[email-masked]> wrote:    
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We’ve received your return request.

Hi Winky Leigh, thank you for getting in touch with us. Here’s how your return 1003615515 for order 9404958313 will work.Our delivery partner will pick up your return in around 2-5 business days.
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|  Order Details   |
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Item
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Description
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Total Price
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|  LIFESTYLE  |
|  Boho Floral Print 6-Drawer Nested Storage Box - 32x11x22 cms  |
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| Color: Multicolour |
| Quantity: 1 |

  |  AED 49  |

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|  Total | AED 49  |

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1. Box up your return
 
 Please include the invoice, price tags and any warranty information. 
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2. Hand over your return
 
Our delivery partner will pick it up from your doorstep. 
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3. Receive your refund
 
 This will be issued after we receive your products in our warehouse and conduct a quality check. 
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Here's how your refund works:
    
   - If you’ve paid by cash on delivery, the refund will be credited to your Shukran Pay wallet.
   - Refunds to your credit card or debit card may take 4-15 business days to process.
   - Refunds for any Shukrans, gift cards or return vouchers you’ve spent will also be credited to your Shukran Pay wallet.
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5439964