Subject: Note Added - [#5239669] cancellation
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 07 Dec 2022 13:06:17 +0000

Hi ,    cp sahara added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5239669    Subject:  cancellation   Requester: Dorothy Garcia Ramirez    Note Content:   <div class="elementToProof" style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">
<span style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">Dear Sir,</span>
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<div class="elementToProof" style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">
<span style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)"><br>
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<span style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">Please find the attached refund slip for the below mentioned order.</span>
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<span style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">Thanks,
<div>Ann </div>
<div>CP Sahara</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Akshay Berry &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, December 4, 2022 1:46 PM<br>
<b>To:</b> Jainul Ameer Mohammed Hussain &lt;[email-masked]&gt;; Ankkur Gupta &lt;[email-masked]&gt;; Babyshop &lt;[email-masked]&gt;; cp sahara &lt;[email-masked]&gt;; Ops cpsahara &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5239669] - cancellation
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<div class="x_MsoNormal">Hi <a id="OWAAM760A8B065AF44BED8296340275EA5CA3" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@cp sahara</span></a>
<a id="OWAAMB6C9395F02F0479687D72959FFE2F570" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Ops cpsahara</span></a>,</div>
<div class="x_MsoNormal"> </div>
<div class="x_MsoNormal">Reminder on the below. Customer asking for refund.</div>
<div class="x_MsoNormal"> </div>
<div class="x_MsoNormal">Order ID: 9593622214</div>
<div class="x_MsoNormal">Store code : Babyshop21480</div>
<div class="x_MsoNormal"> </div>
<div class="x_MsoNormal">Regards,</div>
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<div class="x_MsoNormal">
<img width="122" height="58" id="x_Picture_x0020_58" alt="Logo

Description automatically generated" style="width:1.2666in; height:.6083in" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNjU0OTE2OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.u4nhP8WVtvFmciBvgpy3KBJFPHc0CNHhUdR7DwmrJzM" data-id="2044006549168"><b><span style="font-size:12.0pt"></span></b>
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<div class="x_MsoNormal"><b><span style='font-size:10.0pt; font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
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<span style='font-size:10.0pt; font-family:"Calibri Light",sans-serif; color:#242424; background:white'>Vendor Support &amp; Escalations Specialist</span><b><span style='font-size:10.0pt; font-family:"Calibri Light",sans-serif'></span></b>
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<div class="x_MsoNormal"><span style='font-size:10.0pt; font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
<div class="x_MsoNormal"><span style='font-size:10.0pt; font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b>From:</b> Jainul Ameer Mohammed Hussain &lt;[email-masked]&gt;
<br>
<b>Sent:</b> Wednesday, November 30, 2022 12:10 AM<br>
<b>To:</b> Akshay Berry &lt;[email-masked]&gt;; Ankkur Gupta &lt;[email-masked]&gt;; Babyshop &lt;[email-masked]&gt;; cp sahara &lt;[email-masked]&gt;; Ops cpsahara &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#5239669] - cancellation</div>
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<div class="x_MsoNormal">Hi <a id="OWAAM402398" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@cp sahara</span></a> <a id="OWAAM490732" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Ops cpsahara</span></a>
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<div class="x_MsoNormal">Please check and do the needful...</div>
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<div class="x_MsoNormal">Best Regards!</div>
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<div class="x_MsoNormal">Jainul Hussain</div>
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<b><span style="color:black">From:</span></b><span style="color:black"> Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Tuesday, November 29, 2022 11:51:10 PM<br>
<b>To:</b> Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Jainul Ameer Mohammed Hussain &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5239669] - cancellation</span> </div>
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<div class="x_xmsonormal">Hi <a id="OWAAM7B0DA84BD468482980BD51656AF54C1E" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Jainul Ameer Mohammed Hussain</span></a>,</div>
<div class="x_xmsonormal"> </div>
<div class="x_xmsonormal">Reminder on the below. Inform store to mark order as Not Picked.</div>
<div class="x_xmsonormal"> </div>
<div class="x_xmsonormal">Order ID: 9593622214</div>
<div class="x_xmsonormal">Store code : Babyshop21480</div>
<div class="x_xmsonormal"> </div>
<div class="x_xmsonormal">Regards,</div>
<div>
<div class="x_xmsonormal"><img width="122" height="58" id="x_x_Picture_x0020_58" alt="Logo

Description automatically generated" style="width:1.275in; height:.6in" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNjU0OTE2OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.u4nhP8WVtvFmciBvgpy3KBJFPHc0CNHhUdR7DwmrJzM" data-id="2044006549168"></div>
<div class="x_xmsonormal"><b><span style='font-size:10.0pt; font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
<div class="x_xmsonormal"><span style='font-size:10.0pt; font-family:"Calibri Light",sans-serif; color:#242424; background:white'>Vendor Support &amp; Escalations Specialist</span></div>
<div class="x_xmsonormal"><span style='font-size:10.0pt; font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
<div class="x_xmsonormal"><span style='font-size:10.0pt; font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b>From:</b> Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, November 21, 2022 3:46 PM<br>
<b>To:</b> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Jainul Ameer Mohammed Hussain &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5239669] - cancellation</div>
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<div class="x_xmsonormal"> </div>
<div class="x_xmsonormal">++<a id="OWAAM82C2B810349E4D7EB5B43F2BDBDDF14A" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Jainul Ameer Mohammed Hussain</span></a>,</div>
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<div class="x_xmsonormal">Hi Jainul,</div>
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<div class="x_xmsonormal">Can you please update if this order is delivered. Customer wants to cancel this.</div>
<div class="x_xmsonormal"> </div>
<div class="x_xmsonormal"> </div>
<div class="x_xmsonormal">Regards,<br>
Ankur</div>
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<b>From:</b> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Saturday, 19 November 2022 3:42 PM<br>
<b>To:</b> Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5239669] - cancellation</div>
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<div class="x_xmsonormal" style="margin-bottom:12.0pt"><span style="font-size:10.5pt; font-family:-apple-system">HI team <br>
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Problem Statement: cancellation  <br>
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Order Date :Nov 4, 2022<br>
Order ID: 9593622214<br>
Tracking ID: 959362221410010001<br>
Item ID 164449566 - Moon - Moon Foldable Baby Stroller with Canopy<br>
Store code : Babyshop21480<br>
<br>
Assistance Required: The customer request to cancel his order please assist us n this if the order can be cancelled <br>
 <br>
  Regards,<br>
CS Team Badri .</span></div>
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<div class="x_xmsonormal"><span style="font-size:10.5pt; font-family:-apple-system">On Thu, 10 Nov at 2:44 PM
<span class="x_xseparator">, Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="x_xmsonormal"><span style="font-size:10.5pt; font-family:-apple-system">HI team </span></div>
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<div class="x_xmsonormal"><span style="font-size:10.5pt; font-family:-apple-system">Problem Statement: cancellation  </span></div>
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<div class="x_xmsonormal"><span style="font-size:10.5pt; font-family:-apple-system">Order Date :Nov 4, 2022</span></div>
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<div class="x_xmsonormal"><span style="font-size:10.5pt; font-family:-apple-system">Order ID: 9593622214</span></div>
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<div class="x_xmsonormal"><span style="font-size:10.5pt; font-family:-apple-system">Tracking ID: 959362221410010001</span></div>
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<div class="x_xmsonormal" style="margin-bottom:12.0pt"><span style="font-size:10.5pt; font-family:-apple-system">​Item ID 164449566 - Moon - Moon Foldable Baby Stroller with Canopy<br>
Store code : Babyshop21480</span></div>
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<div class="x_xmsonormal"><span style="font-size:10.5pt; font-family:-apple-system">Assistance Required: The customer request to cancel his order please assist us n this if the order can be cancelled </span></div>
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<div class="x_xmsonormal"><span style="font-size:10.5pt; font-family:-apple-system">  Regards,</span></div>
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<div class="x_xmsonormal"><span style="font-size:10.5pt; font-family:-apple-system">CS Team Badri .</span></div>
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<span style="font-size:10.5pt; font-family:-apple-system"><br>
</span><span style="font-size:1.0pt; font-family:fdtktid; color:white">5239669:1125156</span><span style="font-size:10.5pt; font-family:-apple-system">
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Attachments :
1. <a href='https://helpae.babyshopstores.com/helpdesk/attachments/2044006549170'>Refund.pdf</a>