Subject: Note Added - [#5424837] need esc
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 07 Dec 2022 10:58:16 +0000

Hi ,    Saurav Kumar added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5424837    Subject:  need esc   Requester: haresh    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style='font-family:"Abadi",sans-serif'>Dear Akansha,</span></div>
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<div class="MsoNormal"><span style='font-family:"Abadi",sans-serif'>This SM location was closed last month on 10-11-2022</span></div>
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<span style='font-size:9.0pt;font-family:"Abadi",sans-serif;color:black;border:none windowtext 1.0pt;padding:0cm;mso-fareast-language:#4C09'>Landmark Tower, Dubai Marina, Dubai PO Box 25030, United Arab Emirates</span><span style='font-size:10.0pt;font-family:"Abadi",sans-serif;color:black;border:none windowtext 1.0pt;padding:0cm;mso-fareast-language:#4C09'><br>
</span><span style='font-size:9.0pt;font-family:"Abadi",sans-serif;color:black;border:none windowtext 1.0pt;padding:0cm;mso-fareast-language:#4C09'>Shop online at<span style="background:white"> </span><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.shoemartstores.com%2F&amp;data=04%7C01%7CDFC.SM%40landmarkgroup.com%7Cb96348a25a234820f80a08d94054570e%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637611553874653883%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=wAH0lXmemhm4yKPOVrOZW8YpN3upKm4wCCJHacVj%2F%2Bk%3D&amp;reserved=0" target="_blank" title="Original URL: http://www.shoemartstores.com/. Click or tap if you trust this link." rel="noreferrer"><span style="color:blue;background:white">http://www.shoemartstores.com</span></a> </span><span style='font-size:9.0pt;font-family:"Abadi",sans-serif;mso-fareast-language:#4C09'></span>
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<div>From: Akansha Khanna &lt;[email-masked]&gt;
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<b>Sent:</b> Wednesday, 7 December 2022 2:47 PM<br>
<b>To:</b> Saurav Kumar &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;; Lelani Uypala &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5424837] - need esc</div>
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<div class="MsoNormal">Hi Saurav,</div>
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<div class="MsoNormal">Please look into it.</div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Akansha Khanna</div>
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<div class="MsoNormal">Executive - E-Commerce</div>
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<span style="color:black">Landmark Tower, Dubai Marina, Dubai PO Box 25030, United Arab Emirates</span><span style="color:#1F497D"></span>
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<a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fshoemartstores.com%2F&amp;data=02%7C01%7CAkansha.Khanna1%40landmarkgroup.com%7C94a67c61078e4cd68e4c08d8232b88da%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637298017164889336&amp;sdata=i4G1rxEa%2BWx1CmsrHBiVJKVaon1l1grwZB1pgbZzyIs%3D&amp;reserved=0" rel="noreferrer"><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif;color:black;text-decoration:none'><img width="233" height="57" style="width:2.4236in;height:.5972in" id="Picture_x0020_6" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNjU0MTIyMiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.HxxrtOxyGhKxIdM1QSkcwWx5nGShXdLIeb3m3RgbbBo" data-id="2044006541222"></span></a><span style="color:#1F497D"></span>
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<b>From:</b> Lelani Uypala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, December 7, 2022 2:37 PM<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Akansha Khanna &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5424837] - need esc</div>
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<div class="MsoNormal"><span style='font-family:"Segoe Condensed",sans-serif'>+<a id="OWAAM58815C39FE074968A6BC51498BA064C7" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Segoe Condensed",sans-serif;text-decoration:none'>@Akansha Khanna</span></a></span></div>
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<div class="MsoNormal"><span style='font-family:"Segoe Condensed",sans-serif'>Regards,</span></div>
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<div class="MsoNormal"><span style='font-family:"Segoe Condensed",sans-serif;color:black'>Lelani Uypala</span></div>
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<div class="MsoNormal"><span style='font-family:"Segoe Condensed",sans-serif'>Executive - eCommerce</span></div>
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<div class="MsoNormal"><span style='font-family:"Segoe Condensed",sans-serif;color:black'>Landmark Tower, Dubai Marina, Dubai PO Box 25030, United Arab Emirates</span></div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, December 7, 2022 2:21 PM<br>
<b>To:</b> Lelani Uypala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5424837] - need esc</div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,<br>
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Problem Statement: Late Delivery <br>
Order ID:9403078524 <br>
Store Code:ShoeMart21477<br>
Tracking ID:940307852499990001<br>
Issue Description: As per hybris the status ready to shipped, can you please update us if the order delivered at store or not.<br>
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Regards,<br>
M.Murshed</span></div>
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