Subject: Ticket Assigned - need esc // Update PH
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 06 Dec 2022 20:23:10 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  need esc // Update PH imtiaz tushar                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi imtiaz tushar, what do you need help with? Customer:  Start Again Customer:  ? Order Status Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi imtiaz tushar, what do you need help with? Bot:  Hi imtiaz tushar, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  #9404407255 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  9404407255 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC120522003173     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0561209626            11:40 PM, 06th Dec                     imtiaz tushar                    0561209626           11:41 PM, 06th Dec                     imtiaz tushar                    Order #9404407255           11:41 PM, 06th Dec                     imtiaz tushar                    on this oder by mistake my mobile was wrong my number is Order 0561209626           11:43 PM, 06th Dec                     imtiaz tushar                    r u there           11:44 PM, 06th Dec                     imtiaz tushar                    Habiba nargis DEFAULT  Emarald building ,Charming beauty centre, Oud metha ,19# street,  Dubai Oud Metha  Mobile Number: +971 561209626           11:48 PM, 06th Dec                     imtiaz tushar                    hello           11:50 PM, 06th Dec                     imtiaz tushar                    ?           11:51 PM, 06th Dec                   Mohammed                   Hi Imtiaz, Thank you for contacting us. I'm Tawfik. I will be happy to help you.           11:52 PM, 06th Dec                     imtiaz tushar                    hi           11:53 PM, 06th Dec                   Mohammed                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             11:53 PM, 06th Dec                     imtiaz tushar                    Order #9404407255           11:54 PM, 06th Dec                     imtiaz tushar                    my last Order #9404407255           11:54 PM, 06th Dec                     imtiaz tushar                    mobile number was wrong           11:54 PM, 06th Dec                     imtiaz tushar                    Habiba nargis DEFAULT  Emarald building ,Charming beauty centre, Oud metha ,19# street,  Dubai Oud Metha  Mobile Number: +971 561209626           11:55 PM, 06th Dec                   Mohammed                   We will update the details with the courier partner and will contact you ASAP           11:56 PM, 06th Dec                     imtiaz tushar                    ok           11:56 PM, 06th Dec                     imtiaz tushar                    please send me the product on this address tomorrow           11:57 PM, 06th Dec                   Mohammed                   We will do our best soon enough           11:58 PM, 06th Dec                   Mohammed                   Do you have any other inquiries that we can help with?           11:59 PM, 06th Dec                     imtiaz tushar                             12:01 AM, 07th Dec                     imtiaz tushar                    y this match prediction voucher code no valid           12:01 AM, 07th Dec                   Mohammed                   Please provide us with the voucher so we can assist you further           12:03 AM, 07th Dec                     imtiaz tushar                             12:05 AM, 07th Dec                   Mohammed                   Please allow me a moment to check this for you.           12:07 AM, 07th Dec                   Mohammed                   As we have checked, this code has already expired on 1-12-2022           12:11 AM, 07th Dec                   Mohammed                   Do you have any other inquiries that we can help with?           12:12 AM, 07th Dec                     imtiaz tushar                    yes all the voucher same expired on 1-12-2022           12:13 AM, 07th Dec                   Mohammed                   Could you please confirm the date when you received the voucher?           12:16 AM, 07th Dec                     imtiaz tushar                    ok           12:16 AM, 07th Dec                     imtiaz tushar                    send my oder as soon as possible and change the mobile number 0561209626           12:17 AM, 07th Dec                   Mohammed                   We will update it ASAP           12:19 AM, 07th Dec                   Mohammed                   Do you have any other inquiries that we can help with?           12:19 AM, 07th Dec                     imtiaz tushar                    no           12:19 AM, 07th Dec                     imtiaz tushar                    by thanks           12:19 AM, 07th Dec                     imtiaz tushar                    only update the mobile number on oder           12:21 AM, 07th Dec                     imtiaz tushar                    0561209626           12:21 AM, 07th Dec                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:22 AM, 07th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5424766