Subject: Ticket Assigned - Conversation with hello good morning
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 02 Dec 2022 22:27:34 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello good morning hello good morning                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi hello good morning, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9403345248 Bot:    Thanks, your order is Delivered    If you haven't received your order yet or have only received a part of it, please call us for assistance.   You can also easily track your order from My Account > Order History.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0567556582            02:06 AM, 03nd Dec                     hello good morning                    Yes please as why they delivered my order in not my place and the delivery guy told me to get it there           02:07 AM, 03nd Dec                     hello good morning                    Thank you           02:07 AM, 03nd Dec                   Mohammed                   Hi Dear, Thank you for contacting us. I'm Tawfik. I will be happy to help you.           02:08 AM, 03nd Dec                     hello good morning                    Sir I need your help, as one of your delivery guy told me that my ordered is now in the place where I work before           02:09 AM, 03nd Dec                     hello good morning                    Why he bring there without telling me and now he is saying that I will get there           02:09 AM, 03nd Dec                     hello good morning                    I already update my location but why they bring it there           02:10 AM, 03nd Dec                   Mohammed                   We sincerely apologize for any inconvenience caused,           02:10 AM, 03nd Dec                     hello good morning                    I’ll give his number to you           02:10 AM, 03nd Dec                   Mohammed                   We are truly sorry to inform you that the order has been delivered to the address (palm supermarket near karama post office Dubai) which you mentioned it before once you placed the order           02:11 AM, 03nd Dec                     hello good morning                    +971 56 503 7580His name sufyan           02:11 AM, 03nd Dec                     hello good morning                    Yes but I received a call day after my place the ordered and a told him I’m not working now there then he said ok but your delivery will move to other day and that day I change the location even in my application           02:12 AM, 03nd Dec                     hello good morning                    Why they will just bring the order without receiving the one who ordered           02:13 AM, 03nd Dec                     hello good morning                    I’m from sharjah al Nhada           02:13 AM, 03nd Dec                     hello good morning                    Could you please help me ask the guy to get there and deliver to my place please           02:14 AM, 03nd Dec                     hello good morning                    I already change my place as I told you           02:14 AM, 03nd Dec                   Mohammed                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             02:16 AM, 03nd Dec                     hello good morning                             02:16 AM, 03nd Dec                     hello good morning                    See sir he ask but when I give my location he asnwe r me he already give ther           02:18 AM, 03nd Dec                     hello good morning                    Why he have to give to someone who is not me           02:18 AM, 03nd Dec                     hello good morning                    Sir place is Al Zain Tower flat 515 La Nhada           02:19 AM, 03nd Dec                   Mohammed                   We will check with the courier partner and sort this out ASAP           02:20 AM, 03nd Dec                   Mohammed                   Do you have any other inquiries that we can help with?           02:21 AM, 03nd Dec                     hello good morning                    He even ask my place the last day so I’m at ease that we are ok to that           02:21 AM, 03nd Dec                     hello good morning                    Only that sir still waiting for my order           02:21 AM, 03nd Dec                   Mohammed                   We will do our best and get back to you soon enough           02:22 AM, 03nd Dec                     hello good morning                    Okay Sir           02:23 AM, 03nd Dec                     hello good morning                    Thanks you I’ll wait then           02:23 AM, 03nd Dec                     hello good morning                    Sir Mohammed           02:23 AM, 03nd Dec                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:24 AM, 03nd Dec                     hello good morning                    Can I have email address as well where I can send sir           02:24 AM, 03nd Dec                   Mohammed                   You can write to us on [email-masked]           02:26 AM, 03nd Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5396848