Subject: Ticket Assigned - Conversation with محمد وسيم
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 30 Nov 2022 16:40:02 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with محمد وسيم محمد وسيم                    Till wat time i can collect my order sir           08:28 PM, 30th Nov                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            08:28 PM, 30th Nov                   MAX UAE whatsapp bot                    Hello محمد وسيم , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            08:29 PM, 30th Nov                     محمد وسيم                    1           08:29 PM, 30th Nov                   MAX UAE whatsapp bot                   Please enter your order number to continue.           08:29 PM, 30th Nov                     محمد وسيم                    Till wat time i can collect my order sir           08:29 PM, 30th Nov                   MAX UAE whatsapp bot                   Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number.           08:29 PM, 30th Nov                   MAX UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            08:29 PM, 30th Nov                     محمد وسيم                    1           08:29 PM, 30th Nov                   MAX UAE whatsapp bot                   Please enter your order number to continue.           08:29 PM, 30th Nov                     محمد وسيم                    9403529966           08:29 PM, 30th Nov                   MAX UAE whatsapp bot                    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.            08:29 PM, 30th Nov                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:29 PM, 30th Nov                     محمد وسيم                    Till wat time i can get           08:30 PM, 30th Nov                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:30 PM, 30th Nov                     محمد وسيم                    2           08:30 PM, 30th Nov                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:30 PM, 30th Nov                     محمد وسيم                    1           08:30 PM, 30th Nov                   MAX UAE whatsapp bot                   Please enter your email address           08:30 PM, 30th Nov                     محمد وسيم                    [email-masked]           08:31 PM, 30th Nov                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           08:31 PM, 30th Nov                   Mohammed                   Hi Mohammed, Thank you for contacting us. I'm Tawfik. I will be happy to help you.           08:33 PM, 30th Nov                     محمد وسيم                    Till wat time i will get my order           08:33 PM, 30th Nov                   Mohammed                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             08:35 PM, 30th Nov                   Mohammed                   Do you have any other inquiries that we can help with?           08:38 PM, 30th Nov                     محمد وسيم                    No           08:38 PM, 30th Nov                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:39 PM, 30th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5384113