Subject: New Reply Received - need esc
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 28 Nov 2022 07:07:35 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  need esc  Ticket comment <div dir="ltr">Hi All,<div><br></div>
<div>Thank you for reaching out to me, unfortunately, no one contacted me regarding the missing parts at the order.</div>
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<div>Best regards,</div>
<div>MennaTullah</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 26 Nov 2022 at 20:11, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
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<div dir="ltr"><div dir="ltr">Hi Menna,<br><br>We’re really sorry if we’ve taken longer than usual to get back to you.<br><br>We sincerely apologize for any inconvenience caused however, we request you to please confirm to us if our team contacted you and delivered your order 9401461790 completely or not yet, so that we can assist you accordingly with this.<br><br>We are looking forward to hear from you soon. Thank you for your help!</div></div>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box" dir="ltr">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;box-sizing:border-box;display:inline'>Centrepoint </span>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5327489