Subject: Ticket Assigned - Conversation with krishna
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 27 Nov 2022 20:29:13 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with krishna krishna                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi krishna, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9401757974 Bot:    Your order is on the way?    Track your order here:      You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:10 AM, 28th Nov                   Mohammed                   Hi Krishna, Thank you for contacting us. I'm Tawfik. I will be happy to help you.           12:13 AM, 28th Nov                   Mohammed                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             12:19 AM, 28th Nov                   Mohammed                   Do you have any other inquiries that we can help with?           12:24 AM, 28th Nov                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:28 AM, 28th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5361515