Subject: Note Added - [#5289997] Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 27 Nov 2022 06:53:56 +0000

Hi ,    Kasim | ECOM added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5289997    Subject:  Delivery   Requester: Rajeeshp    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F4E79'>Dear Raja,</span></div>
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F4E79'>Below shipment has been received,</span></div>
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<span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F3864'>Regards,</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F3864'></span>
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<div class="MsoNormal"><b><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F3864;mso-fareast-language:EN-IN'>Kasim Mohammed</span></b></div>
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<span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F3864;mso-fareast-language:EN-IN'>Operations </span><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F3864'>- Elite Co.</span>
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<b><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F3864;mso-fareast-language:EN-IN'>T  </span></b><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F3864;mso-fareast-language:EN-IN'>+968 24 442800</span>
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<b><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F3864;mso-fareast-language:EN-IN'>M </span></b><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F3864;mso-fareast-language:EN-IN'>+968 96 342995</span>
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<b><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F3864'>W </span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F4E79'><a href="https://www.elite-co.com/" target="_blank" rel="noreferrer"><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F3864'>elite-co.com</span></a></span><u><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F3864'></span></u>
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<div>From:<span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> Rajan Basnet [mailto:[email-masked]] <br><b>Sent:</b> 27 November, 2022 10:49 AM<br><b>To:</b> Kasim mohemmed; 'Centrepoint'; [email-masked]; Amal Mohammed<br><b>Cc:</b> Escalations Dxbteam<br><b>Subject:</b> RE: [#5289997] - Delivery</span>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Dear Kasim,</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>It was already handed over on   26 Nov  . <b>Driver  Name- Babul .</b></span></div>
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<div class="MsoNormal"><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Kindly check with driver and confirm .</span></b></div>
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<img width="344" height="635" id="_x0000_i1025" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNTc0MDEzMSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.wIXg-4sT3HvqehME3Mq4JARMuMRQzMrB1ZfEA_QdTt8" data-id="2044005740131"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'></span>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Thanks &amp; Regards </span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Rajan Basnet </span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>94514124</span></div>
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<b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> Amal Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; <br><b>Sent:</b> Sunday, November 27, 2022 10:39 AM<br><b>To:</b> Kasim mohemmed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; 'Centrepoint' &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; Rajan Basnet &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br><b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br><b>Subject:</b> RE: [#5289997] - Delivery</span>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Dear <a href="mailto:[email-masked]" id="OWAAM0AC892A677E147448C71F2895F4032D1" rel="noreferrer"><span style="text-decoration:none">@Rajan Basnet</span></a>, <br><br>Kindly check and confirm.</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Thanks and Regards,</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Amal Mohammed</span></div>
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<b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> Kasim mohemmed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; <br><b>Sent:</b> 27 November 2022 09:36<br><b>To:</b> 'Centrepoint' &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br><b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Amal Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br><b>Subject:</b> RE: [#5289997] - Delivery</span>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments! </span></i></b><span style="color:indianred"></span>
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F4E79'>Dear Team,</span></div>
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F4E79'>Kindly be notified below shipment we haven’t received our facility till now,</span></div>
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F4E79'>Dear Amal,</span></div>
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<span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F3864'>Regards,</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F3864'></span>
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<div class="MsoNormal"><b><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F3864;mso-fareast-language:EN-IN'>Kasim Mohammed</span></b></div>
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<span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F3864;mso-fareast-language:EN-IN'>Operations </span><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F3864'>- Elite Co.</span>
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<b><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#70AD47'>TRUST </span></b><b><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#500050'>| </span></b><b><span lang="EN-IN" style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#5B9BD5'>CUSTOMER CENTRICITY</span></b><b><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#5B9BD5'> </span></b><b><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#500050'>|</span></b><b><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#ED7D31'> INNOVATION </span></b><b><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#500050'>| </span></b><b><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#44546A'>ACTION BIAS </span></b><b><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#500050'>| </span></b><b><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:black'>EXCELLENCE</span></b><u><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F3864'></span></u>
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<span lang="EN-IN" style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#868686;mso-fareast-language:EN-IN'>The information in this message is confidential and is restricted only for the individual(s) copied above.</span><span lang="EN-IN" style='font-family:"Calibri","sans-serif";color:black;mso-fareast-language:EN-IN'></span>
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<b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> Centrepoint [<a href="mailto:[email-masked]" rel="noreferrer">mailto:[email-masked]</a>] <br><b>Sent:</b> 25 November, 2022 2:08 AM<br><b>To:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br><b>Cc:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br><b>Subject:</b> Fwd: [#5289997] - Delivery</span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>Hi team,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>Any update?</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'><br>Order ID:1694649431<br>Tracking ID:5031177400<br><br>Assistance Required: Need urgent delivery<br><br>Issue Description: The order was shipped on Nov 13 03:45 PM but still not delivered to customer.<br><br>Please deliver the order on priority.<br><br>Thank You,<br>Centrepoint Support Team.</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>On Sun, 20 Nov at 2:44 PM <span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote: </span></span><span class="separator"></span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>Hi Team, <br><br>Problem Statement: Late delivery<br><br>Order ID:1694649431<br>Tracking ID:5031177400<br><br>Assistance Required: Need urgent delivery</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'><br>Issue Description: The order was shipped on Nov 13 03:45 PM but still not delivered to customer.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'><br>Please deliver the order on priority.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>Thank You,<br><span style="color:black;background:white">Centrepoint </span>Support Team</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'><br></span><span style='font-size:1.0pt;font-family:"fdtktid","serif";color:white'>5289997:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'> </span>
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