Subject: Ticket Assigned - Conversation with Mohamed Mokhtar
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 24 Nov 2022 20:58:21 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mohamed Mokhtar Mohamed Mokhtar                    Hi           12:42 AM, 25th Nov                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            12:42 AM, 25th Nov                   Centrepoint UAE whatsapp bot                    Hello Mohamed Mokhtar , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            12:42 AM, 25th Nov                     Mohamed Mokhtar                    1           12:43 AM, 25th Nov                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           12:43 AM, 25th Nov                     Mohamed Mokhtar                    9402218823           12:43 AM, 25th Nov                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=LM919388733    You can also easily track your order from My Account > Order History.             12:43 AM, 25th Nov                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:43 AM, 25th Nov                     Mohamed Mokhtar                    9402006953           12:44 AM, 25th Nov                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:44 AM, 25th Nov                     Mohamed Mokhtar                    2           12:44 AM, 25th Nov                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:44 AM, 25th Nov                     Mohamed Mokhtar                    Hi           12:45 AM, 25th Nov                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:45 AM, 25th Nov                     Mohamed Mokhtar                    5           12:45 AM, 25th Nov                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:45 AM, 25th Nov                     Mohamed Mokhtar                    1           12:45 AM, 25th Nov                   Centrepoint UAE whatsapp bot                   Please enter your email address           12:45 AM, 25th Nov                     Mohamed Mokhtar                    [email-masked]           12:46 AM, 25th Nov                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           12:46 AM, 25th Nov                   Mohammed                   Hi Mohammad, Thank you for contacting us. I'm Tawfik. I will be happy to help you.           12:49 AM, 25th Nov                     Mohamed Mokhtar                    Hi tawfik           12:49 AM, 25th Nov                   Mohammed                   Could you please confirm if this is your correct mobile number +971582414778?           12:49 AM, 25th Nov                     Mohamed Mokhtar                    Confirmed           12:50 AM, 25th Nov                     Mohamed Mokhtar                    I ordered two orders           12:50 AM, 25th Nov                     Mohamed Mokhtar                    9402006953           12:50 AM, 25th Nov                     Mohamed Mokhtar                    9402006953           12:50 AM, 25th Nov                     Mohamed Mokhtar                    9402218823           12:51 AM, 25th Nov                     Mohamed Mokhtar                    These are the orders numbers           12:51 AM, 25th Nov                   Mohammed                   We sincerely apologize for any inconvenience caused,           12:51 AM, 25th Nov                   Mohammed                   Please be assured as we have now escalated this issue to our concerned team to deliver your order to you ASAP           12:52 AM, 25th Nov                     Mohamed Mokhtar                    I need to receive my orders tomorrow urgently           12:53 AM, 25th Nov                     Mohamed Mokhtar                    I will travel Saturday           12:53 AM, 25th Nov                   Mohammed                   We will escalate the issue to our concerned team and you will be contacted soon enough           12:54 AM, 25th Nov                   Mohammed                   Do you have any other inquiries that we can help with?           12:55 AM, 25th Nov                     Mohamed Mokhtar                    No thanks           12:56 AM, 25th Nov                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:58 AM, 25th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5341655