Subject: New Reply Received - Click & Collect
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 23 Nov 2022 06:49:04 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div dir="auto">Issue is solved . Thank you so much<div dir="auto"><br></div>
<div dir="auto">Regards</div>
<div dir="auto">Vikas</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Nov 22, 2022, 10:20 PM Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5318075</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr">
<span>-</span>——</div>
<div dir="ltr">Mohammad Tawfik : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div>Hi Vikas,</div>
<div dir="ltr">
<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
<div><span rel="tempredactor" style="font-size:14px">Thank you for getting in touch with us.</span></div>
<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
<div><span rel="tempredactor" dir="ltr">We see that you have placed your order on Nov 20, 2022. We would like to inform that the expected date of your order to be ready for the collection is 21-11-2022. You’ll receive an SMS and an email when your order is ready for collection</span></div>
<div><br></div>
<div><span rel="tempredactor">We thank you for your understanding and cooperation.<br><br>Feel free to get in touch with us for further assistance.</span></div>
<div><br></div>
<div><span rel="tempredactor" dir="ltr">Thank you,</span></div>
<div><span rel="tempredactor" dir="ltr">Splash Support Team </span></div>
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</div></div>
<div><br></div>
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</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5318075