Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 21 Nov 2022 20:04:53 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Delivery  Ticket comment <div>I’m trying to reply the emails but nothing reached to you. Again I attached the required images in this email</div>
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<br><img class="ymail-preserve-class inline-image-guid-3747E66B-9349-4D8B-A8E9-16217A7F23F5 rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNTM2OTEzNCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.9VrhZ0mRSTkU9x4pXIn9Yt3he9IwxCO6POcwQQ3nAi0" data-id="2044005369134" alt="Inline image" style="width: 100%"><div><br></div>
<span id="yahoo-rte-cursor-span"></span><img class="ymail-preserve-class inline-image-guid-48E69A6B-DD80-4E66-A2F9-BCDB7D91F5E7 rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNTM2OTEzNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.RuRsP6G8JuYERPJrXX7F8w0i1se9_LGbQOcCwuksjks" data-id="2044005369136" alt="Inline image" style="width: 100%"><div><br></div>
<br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Monday, November 21, 2022, 10:22 PM, Centrepoint &lt;[email-masked]&gt; wrote:</div>
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<div id="yiv8351002724"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5301613</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
<div dir="ltr">
<span>-</span>-</div>
<div dir="ltr">Mohammad Tawfik : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
<div dir="ltr"><div dir="ltr">Hi Mado,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for any inconvenience caused however, we request you to please share with us an image of the wrong item so that we can investigate further and assist you accordingly with this.<br><br>We are looking forward to hear from you soon. Thank you for your help!<br><br>
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<div style="margin-top:0px" dir="ltr">Thank You,<br style=""><span style="color:rgb(0, 0, 0);font-family:-apple-system, BlinkMacSystemFont,">Centrepoint </span>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5301613