Subject: Ticket Assigned - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 21 Nov 2022 19:05:09 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Delivery Hello Team,

Regarding order no. 8195523492 placed since more than a week. 
Mentioned to be delivered the next day, but that hadn’t happened. 
Called the call center twice, with no action so far. 

Asking for a clear explanation on the status of the order since this is not acceptable at all. 

Note that below are the SMS’s sent to me and to confirm that I did not receive any call regarding this order. 

13 Nov
Thank you for your order. Order 8195523492 for Floral Metallic Wall Decor - 5... +7more items for KWD  18.77 is confirmed. Expect delivery by 15-11-2022.

14 Nov
Weve shipped your order 8195523492 with AWB FP1114220002597. Please click here to track :https://centrepoint.app.link/3KlOuDP4Vub

15 Nov
Hi! Your order number 8195523492 is out for delivery. Track at http://m.shk.do/_EORmwmE Stay Happy

15 Nov
Items from Order# 8195523492 AWB FP1114220002597 are out for delivery today, please be available to receive it. Track it https://centrepoint.app.link/3KlOuDP4Vub

15 Nov
Hi, we missed you! We were unable to deliver your order 8195523492 on 2022-11-15 10:08:05, reason: Future Date Delivery. We'll make another delivery attempt soon. Click to give feedback http://m.shk.do/_fBH5c5E Stay Happy! https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5318976