Subject: Ticket Assigned - Delivery
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 21 Nov 2022 19:05:08 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Delivery I ordered 3 products today and choose click and collect option and cash on delivery. One product got cancelled due to some reason otherthan mine. But still it showing the same amount as total which includes the price of cancelled product and showing some amount as non refundable amount along with that, which i think the price of the cancelled product.
I just want to know, whether do i need to pay for the cancelled item also? https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5318952