Subject: Ticket Assigned - need esc
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 20 Nov 2022 22:09:47 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  need esc taiba                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi taiba, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  4700875572 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC1118220007714     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  97470481302            01:55 AM, 21th Nov                   Mohammed                   Hi Taiba, Thank you for contacting us. I'm Tawfik. I will be happy to help you.           01:55 AM, 21th Nov                   Mohammed                   Could you please confirm if this is your correct mobile number +97470481302?           01:57 AM, 21th Nov                     taiba                    Sir i buy some thing in online 70481302 no but my phone damaged so thats why my order not delivered  plz accept  my new number 6694545and delivered  in this number... plzz           01:58 AM, 21th Nov                     taiba                    This number  whatsup is off 70481402           02:00 AM, 21th Nov                   Mohammed                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             02:04 AM, 21th Nov                   Mohammed                   Do you have any other inquiries that we can help with?           02:06 AM, 21th Nov                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:09 AM, 21th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5311867