Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 20 Nov 2022 12:39:05 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Dear Team,<div dir="auto"><br></div>
<div dir="auto">Thank you for the reply.</div>
<div dir="auto">Request you to please initiate the return process for below 3 items.</div>
<div dir="auto"><br></div>
<div dir="auto">Order Number: <span style="text-align:right"><b>9595546520</b></span>
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<div dir="auto"><span style="text-align:right">Item 1: Blue Solid long sleeved shirt Size 10</span></div>
<div dir="auto"><span style="text-align:right">Item 2: Green ribbed round neck top Size L</span></div>
<div dir="auto"><span style="text-align:right">Item 3: Blue printed long sleeve shirt Size M</span></div>
<div dir="auto"><span style="text-align:right"><br></span></div>
<div dir="auto"><span style="text-align:right">Please schedule the return collection from below address:</span></div>
<div dir="auto"><span style="text-align:right">Flat no. 614, Cartel 2 Building, </span></div>
<div dir="auto"><span style="text-align:right">Dubai Silicon Oasis, Dubai</span></div>
<div dir="auto"><span style="text-align:right"><br></span></div>
<div dir="auto"><span style="text-align:right">Thank you.</span></div>
<div dir="auto"><span style="text-align:right">Regards,</span></div>
<div dir="auto"><span style="text-align:right">Harsha </span></div>
<div dir="auto"><span style="text-align:right">058 2413470 </span></div>
<div dir="auto"><span style="text-align:right"><br></span></div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 19 Nov 2022, 10:56 pm Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div dir="ltr">
<div dir="ltr">Hi Harsha,<br><br>Thank you for shopping with us.<br> <br>You can return your Max product to a Max store, and use your cash refund or Credit Note to buy a new product right away.<br> <br>- You can contact our customer support team on 800-629823 to make a return and to be notified of the refund amount based on our return policy.<br>-  You can let us know the name of the items and the order number, we will arrange for a return.<br>- You can now drop off your return to any (Max ) store across the UAE.</div>
<div><br></div>
<div>Don't forget to check the returns policy first to see which products we don't take back. You have within 14 days to do a return and a refund.<br><br>
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<div><strong dir="ltr">** Please note, all ELECTRONIC items are non-returnable as per our returns policy.<br></strong></div>
<div dir="ltr">​</div>
<div dir="ltr">Feel free to get in touch with us for further assistance.<br><br>
</div>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box" dir="ltr">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box' dir="ltr">Max </span>Support Team.</div>
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1. <a href='https://helpae.maxfashion.com/helpdesk/attachments/2044005275841'>Screenshot_20221120-163207_Max.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5301932